Physician Liaison

Inception Family Career•Philadelphia, PA

16h•Remote

About The Position

The Physician Liaison is responsible for building physician (OBGYN) referral relationships in the surrounding areas of the designated practices; collaborating and implementing operations initiatives designed to enhance the profile and reputation of the practice in the community. The Physician Liaison actively supports and promotes Prelude’s commitment to providing compassionate, comprehensive, state-of-the-art fertility care to all patients.

Requirements

Bachelor’s degree or higher in marketing or related field
Minimum of five (5) years’ experience working with physicians/providers, medical practice office staff, or other medical specialties
Previous experience in the fertility industry and/or interfacing with OB/GYNs preferred
Outgoing personality with superior oral and written communication skills
Self-starter who works independently and as a member of a team, taking initiative and meeting objectives

Responsibilities

Identify referral sources and maintain and grow physician referrals through on-site visits to (OB/GYN) referring office, networking events, trade shows, community functions and patient education/outreach events that align with current strategies of the practice
Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring offices
Build strong partnerships with referring and non-referring offices
Point of contact for ordering of marketing materials for the clinics and the field
Identify and monitor competitor activities and efforts within the area
Support established metrics and measures of success for all local referral efforts
Develop and implement regular strategic plans to increase referrals
Keep a pulse on the clinics new consults scheduled every week, no show rate and trends
Identify referral patterns and create strategic plans to respond to trends
Daily document visits in the CRM
Have a solid understanding of the infertility journey demonstrating expertise
Can articulate the many points of difference we have as it relates to the patient experience
Contribute to team effort by maintaining an excellent rapport and working relationship between patient services, other departments within practice and the Prelude Network
Assist with execution of special events e.g. Annual Fertility Symposium (virtual or hybrid event) or appearances at conferences and other sales/marketing opportunities
Assist marketing department with support at DTC events, social media content, etc. as requested
Point of contact in relationships with outside marketing agencies and/or vendors
Point of contact in relationships with local community groups (eg. GOGS, Men Having Babies, various women’s societies, etc.)
Leads all aspects of patient-focused community events
Other duties as assigned, and in keeping with Prelude’s policies, procedures, compliance, standards of patient care and/or initiatives toward continuous improvement at the individual and organizational level

Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans
Complimentary basic life insurance
Employee Assistance Program
Long-term disability insurance
FREE or low-cost employee-only healthcare coverage option
Comprehensive fertility benefits
Adoption assistance
Surrogacy support
Generous maternity, paternity, and partner leave
18 days of PTO annually
11 paid holidays
One floating holiday
401(k) plan with company match
Lifestyle Spending Account
Health Savings Account (HSA) with employer contributions
Employee Referral Program
Continuing education reimbursement
Dedicated time off for professional development
Premium Calm Health app subscription
Emotional & Work-Life Support through Employee Assistance Program (EAP) with SupportLinc
Additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance