Physical Therapy Technician / PSR - Twin Cities Orthopedics

Revo Health•Eagan, MN

28d•Onsite

About The Position

The Therapy Technician and Patient Service Representative position is a blended role to serve both therapy patients and the therapy team by providing aspects of therapeutic healthcare services to patients as well as assist with clinical responsibilities. This is a part-time role (0.625 FTE), with variable hours 7:00 AM - 7:00 PM out of our Eagan location. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

High School diploma/GED or equivalent
100 hours of related experience
Customer service experience required
Ability to sit for extended periods (up to 8 or more hours per day).
Frequent use of hands and fingers for typing, writing, and handling documents.
Occasional standing, walking, bending, or reaching within the office environment.
Ability to lift and carry office supplies or files weighing up to 20 pounds.
Visual acuity to read electronic and paper documents.
Auditory ability to participate in phone or video calls clearly.
Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).
Ability to comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic, office or surgery center during business hours
Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required

Nice To Haves

Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a master's in athletic training

Responsibilities

Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises
With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist
Accurately and efficiently schedule new and existing patients in the current practice management system
Verify and document insurance information as defined by current business practices
Chart management
Maintain timely communication with patients and families while in clinic
Maintain clinician schedules
May assist with coordinating schedules for the Volunteer Intern program, train and orient incoming Interns
Clean and stock exam rooms, gym, equipment, and therapy space
Maintain patient education materials
Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients
Assist with Sports Performance and other Training HAUS ancillary services and their daily needs
Assist with check-in for individual and group fitness classes
Coordinate routine inspection/maintenance of equipment repair as needed
Assist with patient transport within the clinic
Position may include additional site-specific responsibilities
Any and all other duties as assigned