Physical Therapy Receptionist/Front Desk

Bucks County Orthopedic Specialists•Doylestown, PA

1d•Onsite

About The Position

We seek a dedicated Medical Receptionist to join our team and take charge of our fast-paced front desk operations. As our company's first point of contact with our patients, you will be crucial in providing exceptional administrative support, a standard we are deeply committed to, and creating a positive experience for our guests and visitors. Your role will include managing incoming correspondence, handling phone calls, and ensuring seamless front desk operations. We want to hear from you if you have a friendly demeanor, excellent multitasking and stress management skills, and the ability to handle emergencies efficiently. This role offers the opportunity to showcase your customer service abilities and contribute to the overall efficiency of our organization. Join us in delivering high-quality administrative support and creating a welcoming environment for our guests. Candidates who reside in or near Warrington / Doylestown, PA, are preferred.

Requirements

Proven work experience as a Receptionist or Front Office Representative
A customer-first attitude
Hands-on experience with office equipment (e.g., fax machines and printers)
Professional appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Proficiency in Microsoft Office Suite
High school degree

Nice To Haves

Additional certification in Office Management is a plus

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen, and forward incoming phone calls
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
Provide basic and accurate information in person and via phone/email
Receive, sort, and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep an inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing