Physical Therapy Care Coordinator

Neuhaus Foot and Ankle • Smyrna, TN

8d • Onsite

About The Position

Physical Therapy Care Coordinator at NeuMotion. Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Physical Therapy Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join NeuMotion.

Requirements

• You are very task oriented.
• You are a fantastic multitasker.
• You are positive, empathetic, and a team player.
• You care about the work you do.
• You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service role.
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention to detail.
• You have a commitment to customer service with work experience to show for it.

Responsibilities

• Create a welcoming environment where patients feel confident in the care provided.
• Check patients in and enter patient demographic information into electronic health record.
• Learn basic insurance coverage information and run estimates on cost of coverage using software.
• Explain insurance coverage and estimated out of pocket costs for care.
• Take payments for patient balances and/or cost of visit.
• Schedule patients for return appointments
• During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional judgment.
• Complete all data entry and patient check in/out accurately and efficiently.
• Communicate with and develop strong working relationships with all team members.
• Miscellaneous office duties and projects as assigned.
• Traveling to other clinics to cover when needed.
• Giving high fives to colleagues

Benefits

• 24 days of PTO!
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed