Physical Therapist Center Therapy Director

Concentra • Chatsworth, CA

15d • Onsite

About The Position

The Center Therapy Director supervises therapy staff and provides rehabilitative services to patients with disabilities, injuries, and disease. The role provides direct patient care in a center and aligns care with Concentra Medical Centers’ Injury Process Management, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The position also leads clinical quality, patient and client experience, staffing, colleague development, and business performance at the center.

The position offers a base salary of $95,000–$130,000 annually, depending on job-related factors, and may include an annual Center Therapy Director stipend of up to $12,000, incentive/RVU bonuses, and recruiting and other bonus incentives. The posting also describes a recruiting bonus potential of up to $15,000 and monthly and quarterly bonus incentives.

Requirements

• Bachelor of Science or advanced degree in Physical Therapy, including a Doctor of Physical Therapy degree, from an accredited college or university.
• Meet the licensure requirements of the applicable jurisdiction.
• Customarily, at least two years of demonstrated clinical experience.
• Demonstrated outstanding clinical knowledge of physical and occupational therapy services.
• Demonstrated dedication to Concentra’s occupational medicine therapy philosophy.
• Demonstrated interest in leading therapy staff.
• Demonstrated leadership qualities and administrative abilities relevant to the responsibilities.
• Excellent communication skills and the ability to exercise sound judgment, make decisions, and motivate employees.
• Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills and the ability to interact with people tactfully and professionally.
• Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
• Concentra core competencies: service mentality, attention to detail, sense of urgency, initiative, and flexibility.

Responsibilities

• Provide direct patient care in the center and lead by example to create an exceptional patient experience.
• Manage clinical center metrics related to quality outcomes and hold therapists accountable.
• Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
• Manage clinical outcomes and address outlier cases with staff therapists.
• Ensure clinical workflows optimize patient capture, referral processing, and scheduling.
• Execute therapy plans with a focus on early intervention and same-day evaluation.
• Create a professional, collaborative work environment that promotes teamwork, quality, outcomes, and patient safety.
• Work with the DTO to identify clinical improvement opportunities.
• Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
• Use clinical systems to support efficient documentation, appropriate coding, charge capture, and follow-through on patient care orders.
• Ensure compliance with applicable state practice acts, rules and regulations, and workers’ compensation regulations.
• Drive patient and client experience and satisfaction metrics.
• Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support center business growth and development.
• Maintain relationships with center clients and payers and respond to requests within 24 hours.
• Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflow, and efficiency.
• Promote and exemplify Orange Book values among center colleagues.
• Develop staff therapists and PTSS through all aspects of the talent life cycle.
• Foster collaboration, professionalism, patient and colleague safety, quality care, continuous improvement, and recognition.
• Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
• Understand and provide input on center financial drivers and outcomes to support the annual business plan.
• Promote center initiatives and workflows consistent with those in other centers.
• Provide input on the center budget and key business metrics.

Benefits

• Generous paid time off (PTO)
• Paid holidays
• Paid sick/EID days
• Flexible per diem opportunities
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax health care and dependent care spending accounts
• Training in Concentra’s occupational medicine process management model
• Medical experts panel (MEP)
• Concentra CME courses
• New hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CME stipend and CME time
• Tuition reimbursement
• Professional on-demand learning modules
• Malpractice insurance
• Opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance and disability coverage
• Relocation assistance when applicable
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability
• Up to $15,000 recruiting bonus potential
• Monthly and quarterly bonus incentives
• Annual Center Therapy Director stipend of up to $12,000

What This Job Offers

• Job Type: Full-time
• Career Level: Manager