Physical Therapist Center Therapy Director

Concentra • West Sacramento, CA

15d • Onsite

About The Position

The Center Therapy Director provides rehabilitative services to patients who are disabled, injured, or diseased while also performing supervisory duties. The director aligns care with Concentra Medical Centers’ Injury Process Management, its occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The role spends 100% of its time in a center providing direct patient care and leading the therapy team by example. The director is responsible for clinical quality and outcomes, patient and client experience, staff development, operational workflows, and contributing to center financial performance. The position requires access to confidential and critical information and ongoing discretion in managing it.

Requirements

• Bachelor of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university.
• Meet the licensure requirements of the jurisdiction.
• Customarily at least two years of demonstrated clinical experience.
• Demonstrate Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
• Have outstanding customer service skills and deal with people tactfully and professionally.
• Handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
• Demonstrate outstanding clinical knowledge of physical and occupational therapy services.
• Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
• Show interest and ability in leading therapy staff, with leadership qualities and administrative ability appropriate to the responsibilities.
• Demonstrate excellent communication skills, sound judgment, decision-making, and ability to motivate employees.

Responsibilities

• Provide direct patient care in the center, lead by example, and create an exceptional patient experience.
• Manage clinical center metrics related to quality outcomes and hold therapists accountable.
• Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
• Manage clinical outcomes and address outlier cases with staff therapists.
• Ensure clinical workflows optimize patient capture, referral processing, and scheduling.
• Execute therapy plans with a focus on early intervention and same-day evaluations.
• Create a collaborative, professional work environment that promotes teamwork, quality, outcomes, and patient safety.
• Work with the DTO to identify clinical improvement opportunities.
• Build relationships with employers, referral sources, and payer groups through communication and engagement.
• Use clinical systems effectively to support documentation, coding, charge capture, and follow-through on patient care orders.
• Ensure compliance with applicable State Practice Acts, rules and regulations, and workers’ compensation regulations.
• Drive center clinical and client experience and satisfaction metrics.
• Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support center development and growth.
• Maintain relationships with center clients and payers and respond to requests within 24 hours.
• Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies.
• Promote and exemplify Orange Book values among center colleagues.
• Develop staff therapists and PTSS colleagues throughout the talent life cycle.
• Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
• Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
• Understand and provide input on center financial drivers and outcomes to support the annual business plan.
• Promote center initiatives and workflows consistent with those at other centers.
• Contribute financial awareness and input to the center budget and key business metrics.

Benefits

• Generous paid time off (PTO)
• Paid holidays
• Paid sick/EID days
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax health care and dependent care spending accounts
• Training in Concentra’s occupational medicine process management model
• Medical experts panel (MEP)
• Concentra CME courses
• New hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CME stipend and CME time
• Tuition reimbursement
• Professional on-demand learning modules
• Malpractice insurance
• Opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance and disability coverage
• Relocation assistance when applicable
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability
• Potential recruitment bonus up to $10,000
• Monthly and quarterly bonus incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior