Physical Security Technology Manager

University of Oregon•Eugene, OR

5d•$75,000 - $90,000

About The Position

The Physical Security Technology Manager works for the University of Oregon Police Department (UOPD), reporting to the Director of Security Operations. The position supports physical security technology across UOPD and the university campus, including access control, cameras, alarms, dispatch-related tools, and Security Operations Center hardware and software. The manager handles camera asset management, maintenance and procurement of outsourced services, and contributes to implementing security plans for building systems. This work includes maintaining and supporting security and fire alarm equipment, recommending and revising standards, collecting building schedule information and quarterly updates, populating web-based tools, and providing 24/7 alarm and camera management support. The role also provides immediate technical and maintenance support for installations and integrations and sources additional contracted services when needed. The manager supports compliance with the Campus Access Control Policy, assists the Access Control Advisory Committee, and coordinates with the Security Operations Center, FASS IT, and campus security technology vendors. The work combines administrative and field-based duties in varied facility settings, including electrical and mechanical rooms. The position supports special events on regular but variable hours to mitigate campus risk and collaborates with Safety and Risk Services, Environmental Health and Safety, the Lock Shop, FASS IT, and CPFM Electrical to develop integrated campus safety strategies. The role is part of a team but frequently involves independent work, including selecting methods and materials, setting priorities, assessing customer needs, and responding to them. The employee must maintain eligibility for UO driver certification, including an Oregon driver's license. The position may be required to provide essential services during emergencies and inclement weather.

Requirements

Three years of experience working with physical security technology, electronic security systems, information technology, or a related field.
Two years of experience with one or more physical security systems, such as access control, video surveillance, alarm systems, emergency communications, or other integrated security technologies.
Two years of experience coordinating projects, programs, vendors, system installations, upgrades, or technology initiatives.
An equivalent combination of education, training, and experience may be considered.
No unpardoned adult felony convictions and no convictions for domestic violence.
Valid driver's license and proof of insurability; must qualify for and maintain UO driver's certification eligibility and maintain an Oregon driver's license.
Ability to pass a comprehensive background assessment, including criminal history check, driving record review, physical examination, psychological evaluation including drug screening, and an inclusive appraisal.
Complete Department of Public Safety Standards and Training Alarm Monitor Professional certification within one year of hire.
Obtain adult CPR, First Aid, and AED certification within 60 days of employment.
Submit to state or residence and national fingerprint-based records checks for CJIS compliance within 30 days of employment.
Complete Level 4 CJIS Security Awareness Training within 30 days of employment.
Possess or obtain Law Enforcement Data System (LEDS) certification within 60 days of employment.
Demonstrate personal integrity, emotional maturity, and ethical conduct.
Effectively and discreetly handle confidential and potentially sensitive information.
Commitment to diversity and working with people from diverse socioeconomic and cultural backgrounds.
Strong coalition-building skills and ability to develop collaborative relationships with diverse internal and external groups.
Strong verbal and written communication skills, including presenting ideas and providing clear, concise plans and procedures.
Commitment to working inclusively in a diverse higher education environment.
Ability to evaluate technical issues, develop recommendations, and exercise independent judgment in managing security technology programs.

Nice To Haves

Bachelor's degree, or equivalent education, training, and experience in security technology, information technology, public safety, law enforcement, and/or higher education.
Coursework or experience related to project management.
Three years of information and security-related technology experience in public safety, law enforcement, or private security, comparable in scope to the position's requirements and specialized duties.
Experience working on a university campus.
One year of supervisory experience in a law enforcement or security setting.
Five years of related IT or security technology experience in public safety, law enforcement, or other security work comparable in scope to the position's requirements and duties.
Three years of supervisory experience in IT and security system management in a law enforcement or comparable security setting.
Experience developing and implementing risk-reduction programs using security technology.
Experience leading a results-focused IT team.
Experience administering an enterprise-wide access management and networkable video recording system such as AMAG or similar.

Responsibilities

Support access control, camera, and alarm systems across UOPD and the University of Oregon campus.
Optimize dispatch-related tools and support Security Operations Center hardware and software.
Manage camera assets and coordinate maintenance and procurement of outsourced services.
Contribute to implementing security plans for building security systems, including security and fire alarm panels, receivers, dialers, phones, and panic-button hardware.
Recommend and revise standards, capture recurring building schedule information, and collect quarterly changes.
Populate web-based tools and support 24/7 alarm and camera management needs.
Provide immediate maintenance and technical support for installations and integrations, and source additional contracted services as needed.
Assist with compliance needs related to the Campus Access Control Policy.
Support the Access Control Advisory Committee and coordinate with the Security Operations Center, FASS IT, and campus security technology vendors.
Provide administrative and field-based support in dynamic facility settings, including electrical and mechanical rooms.
Work regular but variable hours supporting special events to mitigate campus risk.
Collaborate with aligned risk units to develop integrated campus safety strategies.
Set task priorities, assess customer needs, and determine appropriate methods and materials while working independently and as part of a team.
Maintain UO driver's certification eligibility and an Oregon driver's license.