Physical Security Systems Engineer

Centersquare•Coppell, TX

About The Position

Physical Security Systems Engineer Csquare is a global data center leader in retail colocation and interconnection services. Csquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions. The Security Systems Engineer (SSE) position has a high degree of responsibility and strategic impact on critical business functions. The SSE serves as an expert for physical security systems and technologies in a data center environment including access control, Closed-Circuit Television (CCTV) surveillance cameras and recorders, biometric equipment, anti-tailgating equipment and wireless devices. The SSE is responsible for providing technical problem solving or troubleshooting on security asset fault escalations and outages in support of the 24x7 Physical Security Operations Center (PSCC) and the test/turn-up support of security assets in Csquare data centers.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Telecommunications, or 4-years’ experience with physical security systems or security integrator field experience.
Hands-on experience with physical security systems, including access control, digital and analog video surveillance and/or identity management solutions.
Knowledge of Microsoft Office Productivity Tools and SharePoint.
Strong analytical and problem-solving skills.
Able to exercise good judgment under pressure and critical conditions.
Excellent verbal and written communication skills.
Demonstrate flexibility and the ability to quickly adapt to changes and prioritize tasks/responsibilities.
Able to respond to system issues on a 24-hour basis and to work a flexible work schedule as required.
Strong customer service, organizational, prioritization, multitasking, communication, and leadership skills.
Strong working knowledge and experience with electronics, PCs, networks, communications devices, door & locking hardware, alarm devices, CCTV technology and software with emphasis on card access systems.
Support experience with various operating systems (Linux/Mac/Windows) in the context of both clients and servers.
Extensive experience with access control systems.

Nice To Haves

Lenel certification is preferred.
Experience implementing, configuring, and integrating third-party software solutions.
Experience with various mantrap and anti-tailgating technologies (Newton T-Dar, IEE).
Understanding of LAN/WAN and mobile computing environments.
Physical Security Professional (PSP) or Certified Protection Professional (CPP) is preferred.

Responsibilities

Implement, administer, and maintain physical security systems and programs.
Perform Tier 2 technical problem solving or troubleshooting and/or testing of security systems on both client and server-side issues.
Design and manage critical physical security global infrastructure.
Maintain physical security build standards.
Manage the system health of access control and video surveillance platforms.
Perform system upgrades and maintenance.
Implement, administer, and maintain physical security systems by creating and maintaining security information systems, databases, reports, perform back-ups and other security systems application software at company facilities as assigned.
Complete projects involving security systems, hardware, building systems and technology as assigned, ensuring status reports are regularly submitted to department management and that targeted completion dates are met.
Serve as an expert for physical security systems and technologies, staying up-to-date and recommending new security technologies for implementation based on objectives and business needs.
Recognize, respond to, and recommend actions to address both potential and realized physical security threats and emergencies affecting personnel or property.
Be responsible for frontline support and maintenance of physical security systems and applications and serve as a subject matter expert on physical security systems.
Debug and resolve application, server, database issues with a variety of operating system combinations (Linux, Windows, and Mac), server hardware and network topologies.
Manage/configure/debug specialized endpoints such as card readers, surveillance cameras, biometric equipment, wireless devices.
Automate patch application, hotfixes, and custom functionality using scripts and packaging tools.
Project manage the buildout of new systems and remediation of existing systems while coordinating with physical security team members, system administrators and database engineers.
Enforcement of company policies and procedures.
Travel required.