Physical Security Planner

F.N.B. Corporation•Pittsburgh, PA
•Onsite

About The Position

The Physical Security Planner provides technical and physical support for access control, alarm monitoring, video surveillance, and threat intelligence. Working collaboratively, the Planner configures, maintains, and troubleshoots enterprise-level security systems, video systems, and database applications. The role evaluates security incidents and communicates with law enforcement, security vendors, and branch staff. The position also supports risk management by understanding, reporting, responding to, managing, and monitoring risks encountered in the course of business, as required by F.N.B. Corporation’s risk management program. Compliance with regulatory requirements and company procedures is required.

Requirements

  • Bachelor of Arts or Bachelor of Science degree.
  • At least 3 years of job-related experience.
  • Excellent project management skills.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to use general office equipment.
  • Ability to use a personal computer and job-related software.
  • Basic-level Microsoft Word skills.
  • Intermediate-level Microsoft Excel skills.
  • Basic-level Microsoft PowerPoint skills.
  • Any background in access control systems.
  • Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Responsibilities

  • Create, replace, and update access-control badges and grant appropriate access to employees and vendors across the company.
  • Review and complete Alarm Monitoring Forms, assign alarm codes and alarm points, generate false-alarm PINs, and grant online alarm-testing access as requested.
  • Answer the Physical Security phone line and email inbox; troubleshoot security issues with service technicians, respond to employee questions, redirect unrelated inquiries, submit service requests, and work with security specialists to address problems in their areas.
  • Maintain a complete chronological record of security issues, alarm activations, and reported incidents in the Physical Security Line Log; evaluate situational events and determine appropriate communications with law enforcement during security incidents.
  • Organize and maintain security policies, procedures, documents, and plans; update policies and procedures on schedule, prepare monthly physical-security data and guard-documentation reports, and maintain building evacuation plans and training.
  • Document inoperable alarm and video equipment, promptly generate repair requests through SecureStat Online, guide security vendors, and serve as a liaison between vendors and specialists.
  • Perform other related duties and projects as assigned.
  • Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring business risks as required by the corporate risk management program.
  • Comply with regulatory laws, guidelines, and company procedures.
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