Physical Security Planner

First National Bank Of Pennsylvania•Pittsburgh, PA

17h

About The Position

The Physical Security Planner provides technical and physical support for security functions including access control, alarm monitoring, video surveillance, and threat intelligence. Working collaboratively, the Planner configures, maintains, and troubleshoots enterprise security systems, video systems, and database applications. The role evaluates security incidents and communicates with law enforcement, security vendors, and branch staff. The Planner creates and manages access-control badges and permissions; processes alarm-monitoring forms, codes, and testing access; and responds to security questions and service issues through the Physical Security phone line and email inbox. The position maintains chronological records of security issues, alarm activations, and reported incidents, and analyzes events to determine appropriate communications to law enforcement. It also maintains security policies, procedures, documents, reports, evacuation plans, and training materials; documents equipment outages and initiates repairs; and coordinates with security vendors and specialists. All employees are accountable for managing and monitoring business risks under F.N.B. Corporation’s risk management program and for complying with applicable regulatory requirements and company procedures. F.N.B. Corporation does not sponsor employment-based visas; applicants must be legally authorized to work in the United States.

Requirements

Bachelor of Arts or Bachelor of Science degree.
At least 3 years of job-related experience.
Excellent project management skills.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to use general office equipment.
Ability to use a personal computer and job-related software.
Basic-level Microsoft Word skills.
Intermediate-level Microsoft Excel skills.
Basic-level Microsoft PowerPoint skills.
Any background in access-control systems.

Responsibilities

Create new and replacement access-control badges and grant appropriate access to employees and vendors across the company.
Review and complete Alarm Monitoring Forms, assign alarm codes and points, generate false-alarm PINs, and grant online alarm-testing access.
Answer the Physical Security phone line and email inbox; troubleshoot security issues, respond to employee questions, redirect unrelated questions, submit service requests, and work with security specialists.
Maintain a complete chronological record of security issues, alarm activations, and reported incidents in the Physical Security Line Log.
Evaluate and analyze situational events and determine appropriate communications to law enforcement agencies during security incidents.
Organize and maintain security policies, procedures, documents, and plans, including updating materials on schedule.
Create monthly reports on physical security data and guard documentation.
Maintain building evacuation plans and trainings.
Document inoperable alarm and video equipment, promptly generate service repairs through SecureStat Online, and provide guidance to security vendors while liaising between vendors and specialists.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor risks encountered in daily work as required by the company’s risk management program.
Comply with regulatory laws and company procedures.