Physical Security Operations Supervisor

The MITRE Corporation•New Bedford, MA

8d•Onsite

About The Position

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities for career growth, and a culture of innovation that embraces adaptability, collaboration, technical excellence, and people in partnership. If this sounds like the choice you want to make, then choose MITRE - and make a difference with us. This internal job posting's job discipline may be changed to align with the selected employees current job discipline. Department Summary: The MITRE Corporation is seeking a highly qualified candidate to serve as a Physical Security Supervisor, Group Leader (GL) within our Physical Security Operations organization located in Bedford, MA. The Group Leader is responsible for developing, staffing, leading, and sustaining a 24/7/365 physical security operations program that ensures the protection of MITRE’s personnel, information, facilities, and mission-critical assets. This position provides strategic and operational leadership over Shift Leaders and Security Operations Center Operators (SOCOs), ensuring consistent execution of physical protection standards, regulatory compliance, and operational excellence across all shifts. This role serves as a key member of the Physical Security leadership team and represents security management in matters involving operational readiness, emergency response, investigations, and workforce management. The position requires flexibility to support a continuous 24/7/365 mission environment. Position Overview: The Physical Security Supervisor, Group Leader provides direct oversight of Shift Leaders and Security Operations Center personnel, ensuring effective execution of daily security operations, proper safeguarding of classified and sensitive information, and continuous improvement of the security program. The Group Leader establishes operational expectations, evaluates performance, develops personnel, and ensures all supervisory layers are aligned with MITRE’s security posture, compliance obligations, and customer service standards. This position requires a leader who can balance operational command presence with strategic planning, workforce development, and regulatory compliance oversight.

Requirements

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.
Experience in physical security operations, supervisory security leadership, military, or law enforcement experience preferred.
Demonstrated experience supervising supervisors or managing multi-layered security teams.
Strong knowledge of physical security principles including access control, intrusion detection systems, CCTV, life safety systems, and emergency response procedures.
Experience operating in a cleared facility environment with working knowledge of the National Industrial Security Program (NISP).
Proven ability to lead in a 24/7/365 operational environment requiring flexibility and responsiveness.
Strong written and verbal communication skills with the ability to brief senior leadership.
Demonstrated ability to exercise sound judgment, discretion, and decision-making authority in high-stress situations.
This position requires a minimum Top Secret security clearance with the ability to maintain access to classified information as required by program needs.
Per the U.S. Government’s eligibility requirements, you must be a U.S Citizen to be considered for a security clearance.
This position has an on-site requirement of 5 days a week on-site.

Nice To Haves

Demonstrated expertise in the application and implementation of U.S. Government security standards, including 32 CFR Part 117 (NISPOM) and associated government security regulations.
Advanced understanding of physical security principles, industrial security practices, and regulatory compliance frameworks applicable to cleared facilities.
Hands-on experience utilizing joint or enterprise security databases employed within the industrial security community.
Professional security certification such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent credential.
Operational experience with enterprise security systems including CCURE Access Control, Security Information Management System (SIMS), and Ocularis video management systems.
Associate’s, Bachelor’s, or Master’s degree in Security Management, Criminal Justice, Emergency Management, or related discipline.

Responsibilities

Develops, staffs, and operates a 24/7/365 physical security service organization to ensure appropriate safeguards for MITRE’s information, assets, and personnel.
Provides supervision and leadership to Shift Leaders and SOCOs, ensuring consistent operational execution across all shifts.
Directs and schedules all shifts for the Security Operations Center, contract guard force, and reception personnel in coordination with operational requirements.
Ensures adequate safeguarding of classified and sensitive information in accordance with the National Industrial Security Program and internal policies.
Maintains an effective access control and physical protection program across all assigned facilities.
Works a flexible schedule to ensure leadership availability in support of 24/7/365 operations, including response to emergent or high-impact events.
Develops position requirements, conducts recruitment activities, interviews candidates, and makes hiring recommendations.
Supervises assigned employees and ensures proper onboarding, training, certification, and qualification of personnel.
Ensures the training and development of subordinates to satisfy operational requirements and maintain readiness.
Reviews performance of subordinate supervisors and operators; provides coaching, feedback, and promotion recommendations when appropriate.
Establishes clear performance standards and accountability mechanisms to maintain high operational discipline.
Ensures adherence to all physical security policies, procedures, and regulatory requirements.
Evaluates operational effectiveness through audits, inspections, drills, and performance metrics.
Maintains readiness of electronic security systems including access control, intrusion detection, CCTV, fire alarm systems, and emergency communications systems.
Partners with Industrial Security, EH&S, Facilities, and other stakeholders to ensure an integrated security posture.
Supports continuity of operations planning and emergency preparedness initiatives.
Performs or oversees investigations relating to security violations, incidents, and acts of wrongdoing within the MITRE campus.
Ensures proper documentation, reporting, and follow-up actions related to incidents.
Responds to medical and other emergency situations and ensures proper coordination with internal and external emergency responders.
Serves as escalation authority for significant operational issues or security events.