Physical Damage Adjuster BC

CAA Club Group

5d

About The Position

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We are looking for a Claims Adjuster that is Member-centric when progressing a claim file to an expedient resolution, while following file management techniques to meet/exceed key performance indicators.

Requirements

• Post-secondary education completion
• 1-5 years prior claims handling experience coupled with 2-3 years customer service experience
• Excellent communication skills both written and oral
• Excellent organizational skills
• Superior customer service and interpersonal skills

Responsibilities

• Full investigation, evaluation, analysis, negotiation and settlement of automobile and third-party property damage claims
• Conduct claim investigations, including coordinating, consulting, negotiating and collaborating with appraisers, body shops, third party claimants, adjusters and vendors
• Evaluate liability, salvage and subrogation exposure and potential
• Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss
• Maintain adequate reserves based on exposure and authority level

Benefits

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree