Photonics Connectivity Solutions Application Engineer - US West Coast

Corning • California City, CA

42d • $97,395 - $133,919 • Remote

About The Position

The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Requirements

• Bachelor’s Degree – Engineering, Applied Science, or equivalent demonstrated experience
• Minimum of 5 years’ experience in optical fibers and connectivity
• Ease with frequent customer interactions at technical level, comprehend needs, convey value
• Work independently with little supervision
• Interface and communicate effectively with all levels of personnel, internal and external
• FAU (Fiber Array Unit) development experience
• CPO project experience
• Understand FAU product architecture and design concepts
• Be familiar with FAU NPI and mass production processes
• Understand optical component and optical assembly manufacturing processes
• Be familiar with major players in the optical communications industry and ecosystem
• Managing multiple customer projects simultaneously
• Working directly with contract manufacturers (CMs) and coordinating cross-functional activities
• Communicating effectively with customers on technical and project-related topics

Nice To Haves

• Technical writing ability, with emphasis on effective presentation of detailed concepts
• Knowledge of Corning Optical Communications products
• Managing multiple NPI projects
• Product industrialization and transfer-to-production activities
• Mass production introduction and ramp-up
• Providing technical training and cross-functional support

Responsibilities

• Help the business team position our products through ongoing interactions with our customers, with the goal of being “designed-in” our customers’ own products or systems
• Support field trials and product evaluations
• Complete on-site investigations of potential product issues raised by customers
• Act as the primary means of field remediation to resolve quality issues at customer sites
• Support sales demonstrations/presentations at customer sites and trade shows
• Perform training, troubleshooting and field support as needed to ensure successful adoption
• Conduct product evaluations on both Corning and competitor products
• Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing
• Provide recommendations to Sales & Manufacturing to solve quality and/or field related issues
• Travel to manufacturing facilities when needed to share technical knowledge of product deficiencies witnessed in the field

Benefits

• Company-wide bonuses
• Long-term incentives
• 100% company-paid pension benefit
• Matching contributions to 401(k) savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Paid parental leave
• Family building support
• Fitness
• Company-paid life insurance
• Disability insurance
• Disease management programs
• Paid time off
• Employee Assistance Program (EAP)
• Recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior