Commercial Solutions Engineer - West Coast
About The Position
As a Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments. You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required. This role is fully remote and can be based anywhere on the West Coast. Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
Requirements
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
- Strong understanding of modern DevOps, SRE, and platform engineering practices
- Proven ability to create and execute technical demos, architectures, and POCs that prove business value
- Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
- Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
- Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision
Nice To Haves
- Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
- Active contributions to OpenTelemetry or the broader observability ecosystem
- Familiarity with CRM tools like Salesforce or HubSpot
- Experience in a high-growth, venture-backed startup environment
Responsibilities
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
- Translate complex customer requirements into scalable, performant Dash0 implementations
- Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences
- Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
- Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
- Create and maintain reusable demo environments, reference architectures, and POC templates
- Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement
Benefits
- Competitive salary & meaningful equity participation
- Flexible, remote-first work environment
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
