Phone Triage Medical Assistant - Endocrinology for Kids
About The Position
University Physicians’ Association is seeking a detail-oriented and compassionate part-time Phone Triage Medical Assistant to join our Endocrinology for Kids team in Maryville, TN. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong clinical judgment, and is committed to delivering exceptional patient care. The selected candidate will play a key role in supporting both patients and providers by ensuring timely communication, accurate documentation, and a seamless care experience. Strong familiarity with electronic medical records, patient assessment, and clinical protocols is essential.
Requirements
- Medical Assistant Certification is preferred.
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
- Minimum of 1-year previous medical experience.
Responsibilities
- Answering patient calls and assessing medical needs
- Accurately documenting symptoms, medical history, and concerns
- Providing patient instructions based on clinical protocols
- Assisting with scheduling appointments and coordinating care
- Managing prior authorizations and obtaining pre-certifications for imaging (MRI, CT scans)
- Communicating test results in a timely and professional manner
- Processing prescription refill requests in compliance with established guidelines
Benefits
- Paid Time Off (PTO), Paid Holidays, Sick Leave
- Medical, Dental & Vision Insurance
- Short & Long-Term Disability
- Life Insurance, Critical Illness Coverage, & Accidental Insurance
- 401(k) Retirement Plan with Company Match and immediate Vesting
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
