Pediatric Medical Assistant - Endocrinology for Kids

University Physicians' Association • Maryville, TN

2d • Onsite

About The Position

University Physicians’ Association is seeking a detail-oriented and compassionate part-time Intake Medical Assistant to join our Endocrinology for Kids team in Maryville, TN. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong clinical judgment, and is committed to delivering exceptional patient care. The role involves alternating bi-weekly schedules, working 40 hours per pay period. Week 1 consists of Wednesday, Thursday, and Friday from 8:00 am to 4:30 pm, while Week 2 includes Wednesday and Thursday from 8:00 am to 4:30 pm.

Requirements

• Demonstrates strong critical thinking skills and sound judgment
• Proficient in computer systems and electronic medical records
• Highly detail-oriented with strong organizational skills
• Self-motivated, dependable, and personable with excellent communication abilities
• 6 months to 1 year of prior medical experience required

Nice To Haves

• Medical Assistant certification preferred
• Phlebotomy experience preferred
• Bilingual (Spanish) skills are a plus

Responsibilities

• Review medical records for urgent request and special needs.
• Supports the office clinic under the direction of the Nurse Manger as needed, to include rooming patients and gathering patient information for chart documentation.
• Assist with treatment, administer routine diagnostic/laboratory tests, phlebotomy and/or give injections, call medical facility/department to schedule patient for tests.
• Provide patient education as instructed.
• Triage in-bound clinical care calls, assesses patient concerns and responds according to the clinical care protocols.
• Document and utilize the electronic medical record according to HIPAA guidelines.
• Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established.
• Provide back up support to clinical services as assigned.

Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Sick Leave
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability
• Life Insurance
• Critical Illness Coverage
• Accidental Insurance
• 401(k) Retirement Plan with Company Match and immediate Vesting

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed