Phone Technician - Secret clearance

General Dynamics Information Technology • Arlington, VA

13h • $34 - $41 • Onsite

About The Position

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician III for a career where your growth is just as important as the mission you support. MEANINGFUL WORK AND PERSONAL IMPACT As a Phone Technician, the work you’ll do at GDIT will be impactful to the mission at the Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. Install, configure, and troubleshoot phones and network connectivity for customers in the National Capital Region (NCR).

Requirements

• Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.
• 3+ years of related experience
• Security clearance level: Active Secret Clearance
• Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation

Nice To Haves

• Phone Services
• Telecommunication Systems
• Telecommunication Technologies

Responsibilities

• Meet clients with professional demeanor
• Plans network installations by using manuals and technical specification
• Documents adds, moves, and changes to system configuration using client documentation standards
• Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order
• Test circuits and components to isolate malfunctioning systems by using test meters
• Configure and deploy phones
• Meet with clients to assist with customer's training and configuration preferences for end devices
• Work with Remedy Ticketing System to track adds, moves, and changes
• Receive Equipment/Material delivered for our VoIP Team and Engineers
• Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery
• Install phone firmware
• Inventory Voice Team supplies
• Receive bad phones from customers from different location, return to warehouse and ready them for return
• Transports equipment between warehouse and customer site

Benefits

• variety of medical plan options, some with Health Savings Accounts
• dental plan options
• a vision plan
• a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• full flex work weeks where possible
• a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits
• life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree