Entry Level Hybrid Phone Support Representative

TEKsystems•Pensacola, FL

6d•$18 - $18•Hybrid

About The Position

Launch a Meaningful Career in Member Support If you’re someone who enjoys helping others, solving problems, and growing your skills every day, this is your opportunity to build a career with purpose. We’re looking for Member Support Representatives to join our dynamic, 24/7 contact center—where every interaction matters and our members always come first. Make an Impact Every Day Serve as the first point of contact, delivering support with empathy, clarity, and confidence. Simplify complex financial products and services into clear, easy-to-understand guidance. Navigate multiple systems effortlessly while staying fully present in each conversation. Assist members with a wide range of needs, including accounts, cards, loans, savings, and retirement planning. Identify opportunities to offer the right solutions, helping members achieve their goals and building lasting relationships.

Requirements

Strong communication skills and a genuine passion for helping people.
Ability to adapt in a fast-paced environment where every interaction is unique.
Curiosity and a growth mindset—no prior experience needed; we provide the training and support you need to succeed.

Responsibilities

Serve as the first point of contact, delivering support with empathy, clarity, and confidence.
Simplify complex financial products and services into clear, easy-to-understand guidance.
Navigate multiple systems effortlessly while staying fully present in each conversation.
Assist members with a wide range of needs, including accounts, cards, loans, savings, and retirement planning.
Identify opportunities to offer the right solutions, helping members achieve their goals and building lasting relationships.