Phone Banker 1-Midland ClayDesta

West Texas National Bank•Midland, TX

About The Position

Provides quality service to bank customers by telephone in an efficient and professional manner and sells appropriate products over the phone. Researches and resolves customer requests and answers questions about account maintenance, balance transfers, stop payments, and statement requests.

Requirements

  • High school diploma.
  • Experience in sales.
  • Strong verbal and written communication skills.
  • Strong organizational skills.

Responsibilities

  • Receives and fields incoming customer service calls.
  • Researches and resolves customer inquiries.
  • Maintains knowledge and expertise in using the technology and software packages used by WTNB.
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