Phlebotomy Technician - Ambulatory/PRN

Baptist Health Care•Pensacola, FL

About The Position

The Ambulatory Care Phlebotomist works in outpatient settings such as clinics, doctors’ offices, or laboratories. The role collects blood, urine, and tissue samples and performs venipuncture and capillary draws, specimen labeling, and data entry. It emphasizes high-volume patient interaction, precision, customer service, patient experience, and efficient coordination in a fast-paced environment. The position also performs and documents simple tests, including EKGs and glucose monitoring, and supports reception and team workload as needed.

Requirements

  • High school diploma or equivalent.
  • One year of phlebotomy experience is preferred.

Nice To Haves

  • One year of phlebotomy experience.

Responsibilities

  • Perform phlebotomy procedures according to established policies and procedures.
  • Organize assigned work and complete the workload accurately and on time, emphasizing patient experience, throughput, and coordination.
  • Ensure proper information is provided on requisitions and maintain high specimen quality.
  • Operate and maintain assigned equipment, following department standards and safety procedures.
  • Greet patients, act as a receptionist, and answer phones in the laboratory.
  • Adapt to changes in assignments and cross-train across work areas; take on higher-level tasks in preparation for increased responsibility.
  • Help team members as needed to support the department’s workload.
  • Perform venipuncture and capillary collection techniques, including heel and finger sticks.
  • Perform and document simple tests such as EKGs and glucose monitoring according to established protocols.
  • Verify patient identity using at least two unique identifiers, explain procedures, and help manage patient anxiety.
  • Label specimens accurately and process, store, and prepare samples for transport.
  • Use electronic health records for data entry and test orders.
  • Follow HIPAA and infection-control standards.
  • Provide instructions for self-collected samples such as urine or stool and manage patients who have adverse reactions, such as fainting.
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