Phlebotomy Technician, FT, Nights

Prisma Health•Greenville, SC

11d

About The Position

Collects patient specimens and is responsible for patient safety and comfort while following established standards and practices. Accession samples into computer systems for accurate testing and billing, obtain signed documents as needed, review outstanding workload reports, and perform point-of-care testing and sample processing when assigned. The role includes collecting, identifying, labeling, processing, storing, and preparing specimens for transport; entering and reviewing information in hospital and laboratory systems; providing patient instructions; and maintaining required documentation. The technician also supports patient service, safety, quality, and department goals, and may float to multiple client locations and patient service centers. When assigned, the technician performs point-of-care testing according to protocol and quality-control requirements and notifies appropriate caregivers of critical values. The role may include instructing new employees and students, completing required competencies and training, and participating in annual continuing education.

Requirements

High school diploma or equivalent, or post-high-school diploma/highest degree earned.
Three months of phlebotomy training and certification.
Previous phlebotomy experience or training in a formal program that includes phlebotomy may qualify candidates in lieu of the stated education and experience requirements.
Knowledge of general phlebotomy equipment.
Interpersonal and communication skills.
Previous experience if no formal training.
Basic and proficient computer skills, including word processing, spreadsheets, and databases.
Data-entry skills.
Telephone skills.
Ability to proofread documents.
Knowledge of office equipment such as fax machines and copiers.

Responsibilities

Collect and process specimens using correct techniques, policies, and protocols; verify patient and specimen identification and label specimens correctly.
Use alternate patient identification procedures when a hospital armband is unavailable.
Enter and assess information accurately and promptly in hospital and laboratory computer systems; review collection lists, unreceived lists, tracking logs, and telephone logs, and take appropriate action.
Instruct patients on test preparation or collection and provide collection containers when needed; organize and prioritize tasks efficiently.
Follow safety procedures, respond to safety violations and drills, report and document hazardous or infectious exposures, use PPE and safety equipment, disinfect equipment, and maintain patient safety during collection procedures.
Process specimens by identifying, sorting, aliquoting, centrifuging, and labeling them; ensure appropriate storage and retention, and prepare specimens for transport while maintaining required temperatures.
Restock supplies, maintain a clean and orderly work area, monitor expiration dates, and follow supply and reagent protocols.
Support work-unit action plans and department goals, as well as customer service, quality, and financial initiatives.
Communicate courteously with patients and guests; receive and document calls and collection requests, coordinate collections, and share pertinent information with team members through approved methods.
Register accounts and order tests in multiple laboratory systems; obtain required consents for preauthorizations and Advanced Beneficiary Notices.
Complete clerical duties, including scanning patient data and tracking monthly workload performance; record lab orders and provide reports in accordance with compliance requirements.
Communicate with and fax information to physician offices about orders or billing; dispatch or arrange couriers for specimen pickup; float to multiple client locations and patient service centers.
Perform point-of-care testing accurately when assigned, follow established protocols and quality control, and notify appropriate caregivers of critical values.
Instruct new employees and students in procedures, techniques, and theory when assigned; document proficiency and report training concerns.
Complete required six-month and annual competencies and age-specific patient training within required time frames, with documentation in the personnel file; participate in the annual continuing education program.