Phlebotomy Technician, FT, Nights

Prisma Health•Greenville, SC

9d•Onsite

About The Position

Collects patient specimens and is responsible for patient safety and comfort while following established standards and practices. Accession samples in computer systems for accurate testing and billing, obtain required signed documents, review outstanding workload reports, and perform point-of-care testing and sample processing when assigned. The role also includes specimen processing, laboratory and administrative computer work, patient instruction, customer service, safety practices, supply and work-area maintenance, and support for team and department goals. The position floats among multiple client locations and patient service centers.

Requirements

High school diploma or equivalent, or post-high-school diploma/highest degree earned.
Three months of phlebotomy training.
Knowledge of general phlebotomy equipment.
Interpersonal and communication skills.
Previous experience if no formal training.
Basic computer skills.
Knowledge of office equipment such as fax machines and copiers.
Proficiency with word processing, spreadsheets, and databases.
Data entry, telephone, and document proofreading skills.

Responsibilities

Collect and process specimens using correct techniques, policies, and protocols; verify patient and specimen identification and label specimens appropriately.
Use alternate patient identification procedures when a hospital armband is unavailable.
Enter and assess information in hospital and laboratory computer systems accurately and promptly; review collection lists, unreceived lists, tracking logs, and telephone logs and take appropriate action.
Instruct patients on preparation for tests and specimen collection, and distribute collection containers as needed.
Organize and prioritize tasks and use time efficiently.
Follow safety procedures, respond to safety violations and drills, document exposure to hazardous or infectious situations, use personal protective and safety equipment, and disinfect equipment as required.
Maintain patient safety during collection and procedures, observe patient precautions, and follow notification procedures if a patient has an adverse reaction.
Identify, sort, aliquot, centrifuge, label, store, and retain specimens appropriately; package and prepare specimens for transport while maintaining required temperatures.
Restock supplies, maintain a clean and orderly work area, monitor expiration dates, and follow established supply and reagent protocols.
Support work-unit action plans and department goals, as well as customer service, quality, and financial initiatives.
Communicate courteously and promptly with patients and guests; receive calls, document requests, coordinate collections, and share pertinent information with team members using approved methods.
Register accounts and order tests in laboratory systems; obtain required consents for preauthorizations and Advanced Beneficiary Notices.
Perform clerical duties, including scanning patient data and tracking monthly workload performance; record test orders and provide reports to appropriate personnel according to compliance regulations.
Communicate with physician offices and fax information concerning orders or billing; dispatch or arrange couriers for specimen pickup.
Float to multiple client locations and patient service centers.
Perform point-of-care testing accurately when assigned, following established protocols and quality control procedures; notify appropriate caregivers of critical values.
Instruct new employees and students in procedures, techniques, and theory when assigned; document proficiency and report training concerns.
Complete required six-month and annual competencies on time and document them in the personnel file; complete age-specific patient training and participate in the annual continuing education program.