Phlebotomy Tech, Family Medicine, Full-Time

Prisma Health•Richland, WA

1d•Onsite

About The Position

The Phlebotomy Tech collects patient specimens and is responsible for patient safety and comfort while following established standards and practices. The role accesses samples into computer systems for accurate testing and billing, obtains signed documents as needed, reviews outstanding workload reports, and performs point-of-care testing and sample processing if assigned. The position floats to multiple client locations and patient service centers.

Requirements

High school diploma or equivalent, or post-high-school diploma/highest degree earned.
Three months of training in phlebotomy.
Able to use correct techniques, policies, and protocols for specimen collection and processing.
Complete required competencies within the required timeframe and document them in the personnel file.
Complete required training for age-specific patients and participate in the continuing education program annually.
Interpersonal and communication skills.
Knowledge of general phlebotomy equipment.
Proficient computer skills, including word processing, spreadsheets, and databases.
Data-entry skills.
Ability to proofread documents.

Responsibilities

Verify patient and specimen identification and label specimens with required information, using appropriate alternate identification procedures when needed.
Enter and assess information in hospital and laboratory computer systems accurately and promptly; review collection lists, unreceived lists, tracking logs, and telephone logs, and take appropriate action.
Instruct patients on test preparation or specimen collection and distribute collection containers as needed.
Organize and prioritize tasks and use time efficiently.
Follow safety procedures, respond to safety violations and drills, report and document exposure to hazardous or infectious situations, use PPE and safety equipment, disinfect equipment, and maintain patient safety during collections and procedures.
Process specimens by identifying, sorting, aliquoting, centrifuging, and labeling them; store and retain specimens appropriately and prepare them for transport while maintaining required temperatures.
Restock supplies, maintain a clean and orderly work area, monitor expiration dates, and follow established protocols.
Participate in work-unit action plans and support department goals, customer service, quality, and financial initiatives.
Communicate courteously with patients and guests; receive calls, document requests, coordinate collections, and communicate pertinent information to team members through approved methods.
Register accounts and order tests in laboratory systems; obtain required consents; complete clerical duties, scan patient data, track monthly workload, record orders, and provide reports in accordance with compliance regulations.
Communicate with and fax information to physician offices about orders or billing, and dispatch or arrange couriers for pickup.
Perform point-of-care testing accurately when assigned, follow established protocols and quality control, and notify the appropriate caregiver of critical values.
Instruct new employees and students in procedures, techniques, and theory when assigned; document proficiency and report training concerns.
Perform other duties as assigned.