Phlebotomy Tech

Emory Healthcare•Decatur, GA

2d•$19 - $22

About The Position

The Phlebotomy Tech collects, labels, processes, and transports patient specimens for testing, including routine and advanced venipuncture. The role follows strict medical protocols for patient identification and specimen handling, processes STAT and timed orders within required time frames, and supports preanalytical and analytical workflows with exemplary customer service. The position may involve clinic-based or hospital-based duties, depending on the assigned work area. The role also includes operating laboratory computer systems, maintaining supplies and equipment, following infection-control and isolation procedures, resolving specimen and order issues, and participating in quality improvement and professional development. Additional duties may include specimen processing, clerical work, training support, and assuming coordinator responsibilities when supervisory staff are absent.

Requirements

High school diploma or equivalent.
Basic computer skills.
For clinic-based positions, ability to type at least 35 words per minute is required.
Basic medical terminology and customer service skills are expected.

Nice To Haves

Two years of relevant phlebotomy experience preferred.
Phlebotomy certificate preferred.
Typing at least 35 words per minute preferred for hospital-based positions.

Responsibilities

Collect, label, and transport patient specimens for testing, including routine and advanced venipuncture.
Verify patient identity before specimen collection and follow strict medical and laboratory protocols.
Process emergency STAT and timed study orders within required time frames.
Label specimens accurately before processing or transport.
Operate departmental computer programs to activate and manage orders, order laboratory tests, enter comments, and troubleshoot issues.
Reconcile outstanding test orders that have not been resolved through standard procedures.
Follow universal precautions, barrier protection methods, infection-control practices, and patient isolation procedures as required.
Maintain commonly used supplies, inspect stock levels and expiration dates, and perform preventive equipment maintenance.
Resolve problems with specimen registration, collection, and processing, including referral specimens, using available catalogs or reference materials.
Perform specimen processing procedures as required.
Identify, understand, document, and escalate issues, problems, and opportunities when appropriate.
Perform basic clerical duties as needed.
Assist with training new staff or students in blood collection or specimen processing as directed.
Participate in quality improvement activities and work with a supervisor on professional development.
Attend educational in-services and training for computer systems used in patient registration and referral testing.
Perform other duties as required.
For clinic-based work: review requisitions, order tests appropriately, follow up on incomplete or questionable orders, provide non-blood specimen collection instructions, maintain standing order files, schedule or arrive lab appointments, triage specimens to the appropriate testing facility, and obtain Medicare coverage waivers when applicable.
For hospital-based work: maintain and use computerized WOW carts, remain available by phone for emergent collections, and work with clinical staff to maintain computerized records and resolve outstanding specimen or collection issues.