Phlebotomy Supervisor

Labcorp•Mission Viejo, CA

21h•Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists working in Patient Service Centers and/or physician offices in the Mission Viejo, California area. The supervisor oversees Labcorp patient service centers and designated client locations, managing operations and helping shape the patient and client experience. The role includes supervising approximately 20–30 or more phlebotomists, coordinating staffing and schedules, supporting hiring and training, and handling operational and employee matters. The supervisor may perform, collect, and prepare specimens when needed, assist with new site setups, and travel to additional sites as necessary. The work schedule is Monday through Friday, with hours varying between 6 a.m. and 6 p.m. based on coverage needs. Weekend work may be required as needed, and flexibility to work overtime is required. The position is based at 26732 Crown Valley Parkway, Suite 251, Mission Viejo, CA 92691. The listed pay range is $75,000–$94,474 annually. Eligible employees regularly scheduled for 20 or more hours per week may receive comprehensive benefits, including medical, dental, vision, life, short- and long-term disability, 401(k), paid time off or flexible time off, tuition reimbursement, and an employee stock purchase plan. Labcorp is an Equal Opportunity Employer.

Requirements

High school diploma or equivalent.
Valid California State-issued Phlebotomy License.
Able to pass a standardized color blindness test.
Flexibility to work overtime as needed.
Able to work in a fast-paced, high-volume work environment.
Exceptional customer service skills.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfortable working under minimal supervision.
At least 21 years old.
Valid driver’s license.
Reliable transportation and a clean driving record.

Nice To Haves

Associate, bachelor’s, or master’s degree.
Three or more years of phlebotomy experience in a clinical or hospital environment.
Two or more years assisting all patient groups, from pediatric to geriatric.
Three or more years of phlebotomy managerial, supervisory, or team leader experience.

Responsibilities

Supervise approximately 20–30 or more phlebotomists working in Patient Service Centers and/or physician offices.
Manage patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity and report deviations as necessary.
Coordinate phlebotomists’ schedules using resourceful and creative thinking.
Perform operational duties such as payroll, monthly schedules, and performance appraisals.
Partner with Human Resources on employee relations issues and disciplinary actions.
Hire and train phlebotomists to fill open positions.
Communicate with patients, client office staff, the sales team, logistics, senior management, and other internal and external customers.
Provide exceptional customer service to patients and clients.
Assist with setting up new Patient Service Centers or client offices.
Resolve patient or client issues.
Perform, collect, and prepare specimens when needed.
Travel to additional sites as necessary.
Lead, inspire, and develop phlebotomists and oversee patient service centers and designated client locations.