Hospital Phlebotomy Supervisor

Labcorp•Birmingham, AL

1d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to join our team in Birmingham, AL. This role involves supervising a team of phlebotomists within a hospital setting, managing patient flow, wait times, inventory, and operational duties such as payroll and scheduling. The supervisor will also be responsible for hiring, training, and addressing employee relations issues, while ensuring exceptional customer service and effective communication with internal and external stakeholders. The position emphasizes leadership, inspiration, and development of the phlebotomy team, with opportunities to impact patient and client experiences positively.

Requirements

High school diploma or equivalent
5 years or more of experience as a phlebotomist
2 years or more supervising or leading a team
Have a Valid Driver's License and clean driving record with reliable transportation
Must be at least 21 years’ old
In-depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortably working under minimal supervision
Reliable transportation and clean driving record if applicable
Able to pass a standardized color blindness test

Nice To Haves

5 years or more of experience as a phlebotomist
2 years or more of experience supervising or leading a team
Phlebotomy certification or completed training

Responsibilities

Supervise a team of (25+) phlebotomists working within Hospital setting
Manage patient flow, wait times, and inventory levels and information logs
Monitor monthly productivity and report any deviations as necessary
Coordinate phlebotomists' schedules through resourceful and creative thinking
Perform operational duties such as payroll, monthly schedules and performance appraisals
Partner with Human Resources regarding employee relations issues and disciplinary actions
Hire and train phlebotomists to fill any open positions
Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
Provide exceptional customer service to all patients and clients
Provide resolution of any patient or client issues
Perform, collect and prepare specimens when needed
Travel to additional sites as necessary