Phlebotomy Supervisor

Labcorp • Berkeley, CA

7h • Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to join our team in Berkeley, CA. This role involves leading a team of phlebotomists, managing patient flow, overseeing operational duties, and ensuring exceptional customer service. The supervisor will play a key role in impacting the patient/client experience and managing all aspects of LabCorp patient service centers and designated client locations.

Requirements

• High school diploma or equivalent
• Valid California State issued Phlebotomy License
• Able to pass a standardized color blindness test
• Be at least 21 years old
• Valid Driver’s License
• Reliable transportation and clean driving record

Nice To Haves

• Associate or bachelor’s or master's degree
• 3 or more years’ phlebotomy experience working in clinical / hospital environment
• 2 or more years' assisting all patient groups (pediatric - geriatric)
• 3 or more years' phlebotomy managerial or supervisory or team leader experience
• Flexibility to work overtime as needed
• Able to work in a fast paced / high volume work environment
• Exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision

Responsibilities

• Supervise a team of approximately 20-35 or more phlebotomists working in Patient Service Centers and/or physician's offices in Berkeley, California area
• Manage patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees