Phlebotomy Supervisor

United WestLabs•Lexington, KY

11d•$65,000 - $75,000•Onsite

About The Position

The Phlebotomy Supervisor is responsible for performing regular phlebotomy duties while overseeing scheduling, staffing, supply management, compliance monitoring, and serving as a liaison between phlebotomists and the client. This role involves ensuring accurate specimen collection, maintaining compliance with laboratory procedures, and managing phlebotomy staff performance and development.

Requirements

High School Diploma
Minimum 5 years’ lab industry experience
Minimum of 1 years’ supervisory experience
Phlebotomy certification and state license (if required)
Ability to perform phlebotomy on all age groups
Strong organizational, problem-solving, and communication skills
Knowledge of laboratory procedures
Reliable transportation
Valid unrestricted driver’s license
Motor vehicle insurance as required by law in the state of operation

Responsibilities

Perform phlebotomy professionally and compassionately.
Maintain a safe, clean environment and adhere to infection control standards.
Ensure accurate completion of requisitions and proper specimen collection.
Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes.
Keep draw stations clean and stocked daily.
Schedule phlebotomists and ensure adequate staffing at all sites.
Fill in for phlebotomists when needed.
Perform sample and inventory transportation when needed.
Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor.
Train staff on compliance updates and procedural changes.
Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager’s direction.
Assist with annual reviews, recruiting, and interviewing candidates.
Support the Operations Manager and Sales team in setting up new draw sites.
Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis.
Audit requisitions and ensure insurance compliance.
Ensure phlebotomists in physician offices only perform UWL-related duties.
Maintain adequate records of employee performance and attendance, weekly site visits, and documented communications.
Perform courier and processing duties when necessary