Phlebotomy Site Coordinator

Labcorp•Gastonia, NC

1d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Site Coordinator to coordinate and oversee activities at Patient Service Centers within an assigned area. The coordinator works closely with PSC staff, management, laboratory staff, and clients to support optimal operations. The position also performs phlebotomy and specimen-processing procedures at Labcorp Patient Service Centers under minimal supervision. The role is based in Gastonia, North Carolina, and includes travel to additional sites when needed. The schedule is Monday through Friday, 7:45 a.m. to 4:45 p.m., with rotating weekends. Employees regularly scheduled to work at least 20 hours per week are eligible for comprehensive benefits, subject to the terms described in the posting. PSTs may also be eligible for a quarterly performance-based incentive plan.

Requirements

High school diploma or equivalent.
At least 1 year of experience as a phlebotomist.
In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
Proven track record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
Reliable transportation and a clean driving record, if applicable.
Flexibility to work overtime as needed.
Ability to pass a standardized color blindness test.

Nice To Haves

At least 3 years of phlebotomy experience.
At least 6 months of leadership experience.
A phlebotomy certification or completion of a training program from an accredited agency may substitute for work experience.

Responsibilities

Observe and report performance, compliance, or staffing issues to supervisors.
Manage and monitor patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity reports and report deviations as necessary.
Address customer service issues promptly and respectfully.
Promote teamwork, cohesiveness, and effective communication among coworkers.
Perform blood collections using venipuncture and capillary techniques for patients of all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests, and other testing.
Enter patient information accurately and in a timely manner.
Process billing information and collect payments when required.
Prepare collected specimens for testing and analysis.
Perform administrative and clerical duties as necessary.
Travel to additional sites when needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability coverage
401(k) plan
Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility and schedule terms
Tuition reimbursement
Employee Stock Purchase Plan
Potential eligibility for a quarterly performance-based PST Incentive Plan