DLO Phlebotomy Service Rep I

Quest Diagnostics•Oklahoma City, OK
•$15 - $23

About The Position

The Phlebotomy Service Rep I works for Diagnostic Laboratory of Oklahoma in Oklahoma City, Oklahoma, collecting and processing patient specimens and entering patient and test information. The role requires professional communication with patients, internal teams, and external customers, along with reliable, accurate work in a high-volume environment. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Occasional early starts or late departures may be needed to meet patient or client needs, and the employee may need to travel or work at different locations when business needs change.

Requirements

  • Demonstrated knowledge of venipuncture techniques using vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
  • Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
  • Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards.
  • Strong interpersonal skills and ability to collaborate effectively with DLO departments and clients.
  • Proficiency in basic computer use, including keyboarding and data entry.
  • Flexibility to occasionally start early or stay late to meet patient or client needs.
  • Willingness to travel or work at different locations if business needs change.
  • Ability to lift and carry items up to 40 pounds occasionally, with help for anything heavier.
  • Ability to sit or stand for extended periods.
  • Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail.
  • Comfort using a computer and phone regularly.
  • Good hand coordination and steady movements.
  • Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling.

Responsibilities

  • Report to work on time and prepared for each scheduled shift.
  • Perform assigned duties and processes, including tasks within demonstrated capabilities.
  • Maintain a positive, professional, and supportive attitude throughout the workday.
  • Work collaboratively as a team member and contribute to a respectful, productive work environment.
  • Collect blood and urine specimens using approved techniques and equipment, following established procedures.
  • Accession patient and test information accurately into the Care 360 system.
  • Process and prepare all types of specimens for testing.
  • Obtain billing information from patients and ICD-10 diagnosis information from clients as needed.
  • Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.
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