DLO Phlebotomy Service Rep I

Quest Diagnostics • Shawnee, OK

12h • $15 - $23

About The Position

The DLO Phlebotomy Service Rep I works in Shawnee, Oklahoma, collecting and processing patient specimens and accurately entering patient and test information. The role also involves obtaining billing and diagnosis information as needed and communicating professionally with patients, internal teams, clients, and other external customers.

The employee is expected to arrive prepared for scheduled shifts, complete assigned duties within their qualifications and demonstrated capabilities, maintain a positive and supportive attitude, and contribute to a respectful and productive team environment. The scheduled hours are Monday through Thursday, 8:30 a.m. to 5:30 p.m., and Friday, 8:30 a.m. to 1:00 p.m. Occasional early starts or late finishes and work at different locations may be needed to meet business or patient needs.

Requirements

• Demonstrated knowledge of venipuncture techniques using vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
• Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards.
• Strong interpersonal skills and ability to collaborate effectively with DLO departments and clients.
• Proficiency in basic computer use, including keyboarding and data entry.
• Flexibility to occasionally start early or stay late to meet patient or client needs.
• Willingness to travel or work at different locations if business needs change.
• Ability to lift and carry items up to 40 pounds occasionally, with assistance for anything heavier.
• Comfortable sitting or standing for extended periods.
• Ability to perform hands-on, repetitive tasks throughout the day with attention to detail.
• Comfortable using a computer and phone regularly.
• Good hand coordination and steady movements.
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling.

Responsibilities

• Report to work on time and prepared for each scheduled shift.
• Perform assigned duties and processes within qualifications and demonstrated capabilities.
• Maintain a positive, professional, and supportive attitude throughout the workday.
• Work collaboratively as a team member and contribute to a respectful, productive work environment.
• Collect blood and urine specimens using approved techniques and equipment, following established procedures.
• Accession patient and test information accurately into the Care 360 system.
• Process and prepare all types of specimens for testing.
• Obtain billing information from patients and ICD-10 diagnosis information from clients as needed.
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed