DLO Phlebotomy Service Rep I

Quest Diagnostics • Jenks, OK

2d

About The Position

The DLO Phlebotomy Service Rep I collects and processes patient specimens and enters patient and test information. The role involves obtaining billing and diagnosis information when needed and communicating professionally with patients, internal teams, and external customers. The position is based in Jenks, Oklahoma, with scheduled hours of Monday through Friday, 7:00 a.m. to 4:00 p.m.

The employee is expected to report prepared and on time for scheduled shifts, complete assigned duties within their qualifications and demonstrated capabilities, maintain a positive and supportive attitude, and contribute to a respectful, productive team environment. The role may require occasional early starts or late finishes, or work at another location to meet business needs.

Requirements

• Demonstrated knowledge of venipuncture techniques using vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
• Ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
• Ability to manage high patient volume efficiently while maintaining accuracy and quality standards.
• Strong interpersonal skills and ability to collaborate effectively with DLO departments and clients.
• Proficiency in basic computer use, including keyboarding and data entry.
• Flexibility to occasionally start early or stay late to meet patient or client needs.
• Willingness to travel or work at different locations if business needs change.
• Ability to lift and carry items up to 40 pounds occasionally, with assistance for anything heavier.
• Comfort sitting or standing for extended periods and performing repetitive hands-on tasks throughout the day with attention to detail.
• Comfort using a computer and phone regularly.
• Good hand coordination and steady movements.
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling.

Responsibilities

• Collect blood and urine specimens using approved techniques and equipment, following established procedures, including drug screening collections.
• Accurately enter patient and test information into the Care 360 system.
• Process and prepare specimens for testing.
• Obtain billing information from patients and ICD-10 diagnosis information from clients as needed.
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.
• Report to work on time and prepared for scheduled shifts.
• Perform assigned duties and processes within qualifications and demonstrated capabilities.
• Maintain a positive, professional, and supportive attitude and collaborate with the team to support a respectful, productive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed