Phlebotomist

the Client•Suwanee, GA

1d•Onsite

About The Position

The Patient Services Representative II (PSR II) represents the company to patients and collects quality blood samples for laboratory testing while following established practices and procedures. The role involves direct patient contact, explaining procedures, and drawing specimens safely, accurately, and skillfully while creating an atmosphere of trust and confidence. The PSR II handles patient information with confidentiality and accuracy and demonstrates leadership behaviors and process excellence. Assignments may be at a doctor's office, a patient service center, or another location as business needs dictate. The position is onsite in Suwanee, Georgia, and requires travel and flexibility to cover multiple patient service center and in-office phlebotomy locations, sometimes with minimal notice. The contract is four months. The schedule is Tuesday, Wednesday, Thursday, and Saturday, 9:00 AM to 5:00 PM.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Ability to handle multiple priorities in a high-volume setting.
Ability to demonstrate superior customer focus, communicate openly and transparently with peers, supervisors, and patients, embrace change, and demonstrate knowledge of the business.
Keyboard and data-entry experience.
Must be authorized to work for any employer in the U.S.; visa sponsorship or transfer is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Perform forensic and clinical specimen collection and processing according to established practices and procedures.
Verify patient demographic information and initials, and obtain the patient signature after venipuncture to confirm that tubes were labeled in the patient's presence and that the label name is correct.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.