Phlebotomist

CSL•Saginaw, MI

About The Position

The Phlebotomist efficiently and effectively collects plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs), FDA guidelines, and applicable safety requirements. The role carries out all aspects of plasma collection, including donor setup, monitoring, and disconnect, while supporting donor safety, product quality, and a positive donation experience. The Phlebotomist may educate donors about plasma-derived products, screening, health tests, appointments, fees, center policies, and nutrition. The role monitors donors for reactions, troubleshoots equipment and complex alarms, performs calibrations and maintenance checks, documents incidents and donor data, and supports smooth donor flow. It also maintains a clean and adequately supplied work area, protects confidential information, and may be cross-trained or perform other duties as assigned. CSL Plasma operates a plasma donation network, and collected plasma is used by CSL to manufacture plasma-derived therapies. CSL is an Equal Opportunity Employer and states that inclusion and belonging are core to its mission. Benefits information is available through the company’s benefits website; specific benefits are not listed in the posting.

Requirements

High school diploma or equivalent.
For centers located in California, automated plasmapheresis procedure staff must be state-certified as a Certified Phlebotomy Technician I or be a current Registered Nurse by the State of California.
Different qualifications or responsibilities may apply based on local legal or educational requirements; refer to local job documentation where applicable.

Nice To Haves

At least 12 months of experience in a medical or health care environment, or an equivalent combination of education and experience, is preferred.
Bilingual skills may be required at the organization’s discretion to meet business needs.

Responsibilities

Collect plasma from donors through venipuncture and pheresis procedures, following SOPs and FDA guidelines.
Perform all aspects of the pheresis procedure, including donor setup, monitoring, and disconnect.
Evaluate donor vein performance and make necessary adjustments to support efficient donation, product quality, and donor safety.
Educate donors, as needed, about plasma-derived products, screening, health tests, appointments, fees, center policies, nutrition, and other relevant information; answer questions professionally and accurately.
Monitor donors for reactions and assist with reactions or notify appropriate staff.
Use a Personal Digital Assistant (PDA) to document pheresis incidents, including machine alerts and alarms, volume variances, and adverse donor events.
Perform required equipment calibrations and verify maintenance according to SOPs.
Respond to and resolve complex equipment alarms or donor issues; troubleshoot equipment failures, document incidents, and remove or replace equipment from service.
Monitor donor flow and notify the Group Leader or Supervisor about flow issues.
Collect arm samples or whole blood samples from donors for testing.
Accurately record donor data in the electronic donor information management system according to SOPs.
Understand procedures associated with hyper immune programs at the center, if applicable.
Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures and promote safety.
Maintain confidentiality of personnel, donor, and center information.
Cross-train in other areas as needed to meet business needs.
Perform other job-related duties as assigned.