Phlebotomist

the Client•Cadillac, MI

1d•Onsite

About The Position

The Phlebotomist II (Patient Services Representative II) represents the company to patients at a doctor's office, patient service center, or other location as business needs dictate. The role collects and processes clinical and forensic specimens, draws blood samples, and prepares specimens for laboratory testing while following established practices and procedures. It requires direct patient contact and the ability to explain procedures and collect specimens skillfully, safely, and accurately, while protecting the confidentiality and accuracy of patient information. The position is a three-month contract based onsite in Cadillac, Michigan. The schedule is Monday through Friday, 8:00 AM–5:00 PM Eastern, with flexibility for staffing needs, including weekends, holidays, on-call work, overtime, travel, and covering multiple locations with minimal notice. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent required.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Ability to handle multiple priorities in a high-volume setting.
Ability to make decisions based on established procedures and exercise good judgment.
Keyboard and data-entry experience.
Must be flexible and available according to staffing needs, including weekends, holidays, on-call work, and overtime.
Must comply with company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must demonstrate customer focus, open and transparent communication with peers, supervisors, and patients, adaptability to change, and knowledge of the business.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Travel and flexible hours are required to work at multiple locations and cover sites with minimal notice.
Applicants must be authorized to work for any employer in the U.S.; visa sponsorship or transfer is not available.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment preferred.
Customer service experience in a retail or service environment highly preferred.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Perform clinical and forensic specimen collection and processing according to established practices and procedures.
Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and that the label name is correct.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Provide patient-focused service and communicate procedures to patients while collecting blood safely and accurately.
Travel to and cover multiple Patient Service Center and in-office phlebotomy locations as needed.