Phlebotomist

the Client•Norcross, GA

1d•Onsite

About The Position

The Phlebotomist II, also described as a Patient Services Representative II (PSR II), represents the company to patients and collects quality blood samples for laboratory testing. The role prepares specimens according to established practices and procedures and interacts directly with patients, explaining procedures and drawing blood skillfully, safely, and accurately. It requires attention to process excellence, confidentiality, and accurate patient information. Assignments may be at a doctor's office or patient service center, as business needs dictate. Under the direction of the area supervisor, the position performs daily work accurately and on time, maintains a safe and professional environment, and completes clinical and forensic specimen collection and processing. The role also verifies patient demographic information and initials, obtains the patient's signature after venipuncture, and confirms that tubes were labeled in the patient's presence with the correct name. It maintains required records and documentation and promotes a positive image of the organization. The position is onsite in Norcross, Georgia, with a Monday–Friday schedule from 8:30 AM to 5:00 PM. Travel and flexible hours may be required to cover multiple locations, including patient service centers and in-office phlebotomy locations. Overtime is expected, and availability for weekends, holidays, and on-call work is required based on staffing needs. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to produce quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Phlebotomy skills that include pediatric and geriatric collections.
Availability and flexibility to meet staffing needs, including weekends, holidays, on-call work, and overtime.
Follow company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions using established procedures and exercise good judgment.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Ability to travel and work flexible hours across multiple locations, including with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Demonstrate customer focus, communicate openly and transparently with peers, supervisors, and patients, embrace change, and demonstrate knowledge of the business.
Keyboard and data-entry experience.
Applicants must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process clinical and forensic specimens according to established practices and procedures.
Verify patient demographic information and initials, obtain the patient's signature after venipuncture, and confirm that tubes are labeled in the patient's presence with the correct name.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Travel as needed to cover multiple patient service center and in-office phlebotomy locations.