Phlebotomist

the Client•Suwanee, GA

1d•Onsite

About The Position

The Phlebotomist II represents the company to patients at patient service centers and other locations, drawing and processing blood specimens for laboratory testing in accordance with established procedures. The role involves direct patient contact and requires creating a trusting, confident atmosphere while explaining procedures and collecting specimens skillfully, safely, and accurately. The employee is expected to demonstrate leadership behaviors, process excellence, confidentiality, and accuracy with patient information. Under the direction of an area supervisor, the Phlebotomist II performs daily activities accurately and on time, maintains a safe and professional environment, completes clinical and forensic specimen collection and processing, verifies patient demographics and specimen labeling, and maintains required records. Assignments may be at a doctor’s office, patient service center, or other locations as business needs dictate. Travel between locations and flexible hours may be required, including covering locations with minimal notice. Training locations may vary according to trainer availability, and overtime is expected based on staffing needs.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Strong phlebotomy skills, including pediatric and geriatric collections.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including dress code, employee health and safety, and Everyday Excellence Guiding Principles.
Ability to make decisions using established procedures and exercise good judgment.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
Ability to handle multiple priorities in a high-volume setting.
Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to embrace change and knowledge of the business.
Keyboard and data-entry experience.
Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; certification is required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process clinical and forensic specimens according to established practices and procedures.
Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and bear the correct name.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Travel to and cover multiple patient service center and in-office phlebotomy locations as needed.