Phlebotomist (Certified)

UnitedHealth Group•Ridgefield, CT
•$16 - $29•Onsite

About The Position

ProHealth Physicians, part of the Optum family of businesses, is hiring a Phlebotomist to support community health and deliver exceptional patient care and service. The position is located at 1445 Boston Post Road in Guilford, Connecticut, and is scheduled Monday through Friday, 7:30 a.m. to 4 p.m. The role performs venipuncture and specimen collection, supports patient scheduling and outreach, maintains accurate electronic health records, and collaborates with the care team to promote smooth office operations and a positive patient experience. The hourly pay range is $16.00 to $29.00, based on full-time employment and factors such as local labor markets, education, work experience, and certifications. Candidates must pass a drug test before beginning employment. UnitedHealth Group describes its mission as helping people live healthier lives and making the health system work better for everyone, and states a commitment to mitigating environmental impact and delivering equitable care.

Requirements

  • High school diploma or GED.
  • National certification or registration as a Medical Assistant or Phlebotomist.

Nice To Haves

  • At least 1 year of phlebotomy experience.
  • Experience working with Epic.
  • Knowledge of medical terminology.

Responsibilities

  • Perform venipuncture while following infection-control processes.
  • Maintain knowledge of routine specimen containers and minimum collection volumes.
  • Identify and label specimens.
  • Collect and verify demographic information.
  • Update insurance information as needed.
  • Verify eligibility and flag appointments accordingly.
  • Conduct patient outreach for appointments and contact patients who do not attend scheduled appointments.
  • Scan and index documents into the electronic health record.
  • Manage patients according to approved protocols and appointment and scheduling guidelines.
  • Carry out standing orders in accordance with practice policies and procedures.
  • Accurately and promptly document patient interactions and other clinical activities in the electronic health record.
  • Schedule tests, treatments, and follow-up visits for patients.
  • Coordinate with Regional Nurse Managers to maintain oversight of temperature monitoring.
  • Assist the care team in supporting smooth office operations and excellent service through teamwork.
  • Provide patient care in a manner that builds confidence, trust, and loyalty.
  • Treat patients and staff respectfully and courteously while maintaining patient confidentiality.
  • Maintain open communication with the care team and Regional Management team.
  • Maintain knowledge of current coding, OSHA and CLIA regulations, and company policies.
  • Adhere to patient safety initiatives and infection-control regulations.
  • Perform other related duties as assigned.

Benefits

  • Paid time off accruing from the first pay period and 8 paid holidays.
  • Medical plan options and participation in a Health Spending Account or Health Savings Account.
  • Dental, vision, life and AD&D insurance.
  • Short-term and long-term disability coverage.
  • 401(k) savings plan.
  • Employee Stock Purchase Plan.
  • Education reimbursement.
  • Employee discounts.
  • Employee Assistance Program.
  • Employee Referral Bonus Program.
  • Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance.
  • Performance rewards and recognition programs.
  • Equity stock purchase and 401(k) contribution, subject to eligibility requirements.
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