Phlebotomist

the Client•Newport, TN

1d•Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood specimens for laboratory testing. The role involves explaining procedures and drawing blood skillfully, safely, and accurately while building patient trust and protecting the confidentiality and accuracy of patient information. The position may be assigned to a doctor’s office, a patient service center, or another location according to business needs. Under the direction of the area supervisor, the Phlebotomist performs clinical and forensic specimen collection and processing, verifies patient demographic information and specimen labels with patients after venipuncture, and maintains required records. The role requires accurate, timely work in a fast-paced, high-volume environment, travel between locations, and flexibility to cover patient service center and in-office phlebotomy locations with minimal notice. Overtime availability is expected. Training locations may vary depending on trainer availability.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Keyboard and data-entry experience.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to produce quality, error-free work in a fast-paced environment and handle multiple priorities in a high-volume setting.
Ability to work independently with minimal on-site supervision.
Ability to make decisions using established procedures and exercise good judgment.
Flexibility and availability for staffing needs, including weekends, holidays, on-call work, and overtime.
Ability to travel and work flexible hours across multiple locations, including covering patient service center and in-office phlebotomy locations with minimal notice.
Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Demonstrated customer focus and ability to communicate openly and transparently with peers, supervisors, and patients, embrace change, and understand the business.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process clinical and forensic specimens according to established practices and procedures.
Verify patient demographic information and initials, obtain the patient’s signature after venipuncture, and confirm that tubes were labeled in the patient’s presence with the correct name.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Travel to and cover multiple patient service center and in-office phlebotomy locations as needed.