Phlebotomist

CSL•Lansing, MI

About The Position

The Phlebotomist collects plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs), FDA guidelines, and applicable safety policies. The role includes donor set-up, monitoring, and disconnect; assessing vein performance; responding to donor reactions; collecting samples; and accurately recording donor information. The Phlebotomist also calibrates and troubleshoots equipment, responds to alarms and donor issues, documents incidents, and supports efficient donor flow and a clean, well-stocked work environment. The position may include educating new donors about plasma-derived therapies, screening and testing, appointments, donation fees, center policies, and nutrition. Cross-training in other areas may be required, and bilingual skills may be required at the organization’s discretion. Other job-related duties may be assigned. CSL Plasma operates a plasma donation network and is a subsidiary of CSL, a global biopharmaceutical company. The posting states CSL employs more than 29,000 people. CSL describes inclusion and belonging as central to its mission and identifies itself as an Equal Opportunity Employer.

Requirements

  • High school diploma or equivalent.
  • For California centers, persons performing automated plasmapheresis procedures must be state-certified at minimum as a Certified Phlebotomy Technician I or be a current Registered Nurse by the State of California.

Nice To Haves

  • At least 12 months of experience in a medical or health care environment, or an equivalent combination of education and experience.
  • Bilingual skills may be required at the organization’s discretion.

Responsibilities

  • Collect plasma efficiently and effectively by performing venipuncture, monitoring the pheresis process, and following SOPs.
  • Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect.
  • Perform venipuncture in compliance with SOPs and FDA guidelines.
  • Evaluate donor vein performance, make necessary corrections, and adjust the process to support donation efficiency, product quality, donor safety, and a positive donor experience.
  • Educate new donors, when needed, about therapeutic products made from plasma, screening and health tests, appointments, donation fees, center policies, nutrition, and other relevant information; answer donor questions accurately and professionally.
  • Monitor donors for reactions and assist with reactions or notify appropriate staff.
  • Use a Personal Digital Assistant (PDA) to record incidents during pheresis, including machine alerts and alarms, volume variances, and donor adverse events.
  • Perform required calibrations and verify maintenance according to SOPs; resolve complex equipment alarms or donor issues.
  • Troubleshoot equipment failures, document incidents, and remove or replace equipment from service.
  • Monitor donor flow and alert the Group Leader or Supervisor to flow issues.
  • Collect arm samples or whole blood samples from donors for testing.
  • Accurately record donor data in the electronic donor information management system according to SOPs.
  • Understand policies and procedures for hyper immune programs at the center, if applicable.
  • Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
  • Follow HSE and OSHA policies and procedures and promote safety.
  • Maintain confidentiality of personnel, donor, and center information.
  • Cross-train in other areas as needed to meet business needs.
  • Perform other job-related duties as assigned.
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