Phlebotomist- Full Time

Covenant Health•Nashua, NH

About The Position

The Phlebotomist collects human clinical specimens using approved laboratory methods, including venipuncture, capillary puncture, and collection of swabs. The role supports Covenant Health Ministry’s mission and values and requires safe, efficient specimen collection, accurate patient identification, and professional interaction with patients, physicians, and hospital staff. The position also performs patient registration and laboratory order entry, specimen processing and preservation, clerical and administrative tasks, and operation of hospital and laboratory information systems. Phlebotomists may collect specimens at remote locations, support legal blood alcohol testing requested by law enforcement, and assist with training new phlebotomists, students, and clinic staff. The work involves a combination of sitting, standing, walking, bending, stooping, and reaching, occasional lifting or carrying up to 25 pounds, and some stress related to responsibility for quality care.

Requirements

Knowledge of medical terminology and clinical laboratory policies and procedures related to specimen collection, handling, and processing.
Ability to enter and retrieve data from hospital and laboratory information systems.
Excellent communication skills and ability to interact effectively with the public and medical and nursing personnel.
Ability to handle multiple priorities and manage stress effectively.
High school diploma or GED preferred.
An equivalent combination of education and experience that provides proficiency in the listed responsibilities may be substituted for the stated education and experience requirements.

Nice To Haves

National certification in Phlebotomy (ASCP or equivalent) is preferred but not required.
Six months of phlebotomy experience is preferred.
Training in an approved school or program of phlebotomy is desired.

Responsibilities

Collect clinical specimens using venipuncture, capillary puncture, swabs, and other established methods.
Follow patient identification protocols and verify patient and specimen information before collection and processing.
Interpret laboratory orders, enter orders into hospital and laboratory information systems, and review orders for accuracy before collection.
Register patients and verify required demographic and insurance information; perform related admission, billing, and clerical tasks as needed.
Collect and process specimens, including centrifuging, separating serum or plasma, aliquoting, and preserving specimens.
Label and initial specimens according to policy, confirm labels with patients, and verify specimen labeling and integrity before accepting specimens.
Understand specimen requirements and collection techniques for all age groups; follow special protocols for blood cultures, timed specimens, tolerance tests, throat cultures, nasal swabs, and breath tests.
Prioritize requisitions, obtain STAT specimens within 15 minutes, and handle and deliver specimens for timely laboratory processing, using the pneumatic tube appropriately.
Minimize repeat venipuncture attempts and follow applicable policies.
Monitor collection lists and wait lists, consolidate requests, and use scheduled collection times to support patient flow and reduce wait times.
Recognize and report signs of complications or changes in patient status and seek appropriate intervention.
Provide patient education about preparation, specimen collection, and specimen labeling.
Identify and resolve specimen collection problems, reject improperly collected samples when appropriate, and document patient recall follow-up.
Obtain patient consent and complete Medicare Secondary Payor questionnaires and Advanced Beneficiary Notices when necessary.
Perform phlebotomy at remote locations, including clinic collection stations, physician offices, nursing homes, business clients, and health fairs.
Assist with training new phlebotomists, students, and clinic office staff, and serve as a resource for difficult venipunctures and technical questions.
Send reports to physicians and perform other clerical tasks, including maintaining and retrieving patient records and responding to inquiries.
Perform other duties consistent with the role.