Lab Assistant - Phlebotomist - The Jewish Hospital

Mercy Health BSMH•Deer Park, OH

About The Position

The Laboratory Department is seeking a Phlebotomist to join its team at The Jewish Hospital. The role is responsible for drawing quality blood samples from patients, preparing specimens for laboratory testing, and completing clerical duties that help the department operate efficiently. Duties include order entry, result look-up, report generation, and answering internal and external calls in a friendly and helpful manner. The position requires respectful, patient-focused service, accurate patient identification, and specimen collection and processing according to established procedures. It also includes related clerical and supply duties, troubleshooting problems promptly, and travel to off-site locations.

Requirements

  • High school degree or GED.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to engage with staff and patients in a professional manner.
  • Ability to travel to off-site locations.

Nice To Haves

  • Phlebotomist certification.
  • One year of phlebotomy experience.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Provide excellent customer service by greeting patients and community members respectfully.
  • Collect patient specimens according to established procedures and ensure they are properly processed.
  • Accurately identify patients and match each patient’s identity to the correct service.
  • Enter data and process specimens by labeling, centrifuging, splitting, and freezing them as requested by test orders.
  • Perform departmental clerical duties, including checking inventory, stocking supplies, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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