Lead Phlebotomist, Jewish Hospital, Lab, 7p-5:30a
About The Position
The Lead Phlebotomist performs blood collection and specimen processing, along with the related clerical and computer documentation. The role supports hospital and laboratory infection-control and safety policies, uses sound judgment and attention to detail, and demonstrates technical, critical-thinking, and interpersonal skills. The phlebotomist practices AIDET and interacts courteously and professionally with patients, visitors, medical staff, and coworkers while respecting patient confidentiality. The role may serve adult, geriatric, adolescent, newborn, and neonatal patients, and occasionally pediatric patients. The position contributes to laboratory operations by collecting, monitoring, processing, and transporting specimens accurately and promptly; documenting medical necessity; and addressing abnormal or unexpected situations before specimens reach the testing area. It also includes phone communication, participation in continuing education, reporting safety concerns, suggesting improvements, and teaching or training staff. The role maintains compliance with organizational policies, HIPAA requirements, and safety standards.
Requirements
- High school diploma or equivalent.
- CPR certification.
- Excellent customer-service skills.
- Strong organizational, computer, and communication skills.
- Extreme attention to detail and ability to prioritize work duties.
- Ability to communicate effectively verbally and in writing.
- Ability to think critically through complex patient situations and process improvements.
- Ability to assist others in developing clinical reasoning skills.
- Commitment to confidentiality, safety, teamwork, professionalism, and effective interaction with patients, physicians, staff, visitors, and the broader healthcare community.
Nice To Haves
- Completion of a certified phlebotomy program.
- Completion of a phlebotomy externship through a certified phlebotomy program or one year of phlebotomy experience.
- Phlebotomy certification.
- Experience with Cerner HER.
Responsibilities
- Perform phlebotomy procedures accurately and within established turnaround times.
- Recognize abnormal or unexpected situations and investigate them before delivering specimens to the testing area.
- Transport specimens to the laboratory in a timely manner.
- Answer phone calls and provide information courteously and professionally.
- Monitor specimen integrity and process specimens properly and promptly.
- Ensure documentation for medical necessity.
- Follow laboratory, hospital, and regulatory safety standards.
- Contribute to the efficient operation of the laboratory.
- Participate in continuing education programs.
- Practice AIDET.
- Identify and report safety hazards or concerns.
- Suggest improvements to policies and procedures.
- Teach and train other staff and potential employees.
- Develop and assist with writing training guides and standard work documents.
- Maintain compliance with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
- Perform other duties as assigned by laboratory leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
