Phlebotomist

MyMichigan Health•Clare, MI

About The Position

The Phlebotomist collects quality biological specimens for laboratory testing, distributes specimens to appropriate departments, and prepares and handles specimens for laboratory analysis. The role performs collection procedures for patients of all ages, provides professional patient and client service, and maintains specimen integrity and timely processing. It also involves using laboratory and hospital information systems, following patient identification and registration procedures, and complying with laboratory, confidentiality, infection-prevention, and regulatory requirements.

Requirements

Completion of a formal phlebotomy program that includes classroom and practical (on-the-job) experience, or equivalent education or experience.
Communication, customer-service, and organizational skills.
Complete mandatory OSHA training annually according to the Exposure Control Plan.
For driving a company vehicle, must be eligible under hospital insurance guidelines and hold a driver's license.
Fingerprinting is required.
Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
Ability to move about the facility with or without an assistive device and perform the functions of the job.
Overall vision and hearing, with or without assistive devices.
Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
Dexterity for handling, reaching, grasping, fingering, and feeling, potentially repeated regularly or frequently.
Ability to occasionally lift or carry 11–20 pounds and frequently handle 10 pounds and/or walk, stand, or push/pull arm or leg controls.

Nice To Haves

Knowledge of specimen-integrity guidelines, laboratory tests, medical terminology, and current laboratory policies, procedures, and protocols.

Responsibilities

Perform venipuncture, micro-capillary collections, central line draws where applicable, and other testing procedures for patients of all ages, following established protocols, patient-preparation requirements, and applicable glucose-dosage instructions.
Maintain positive relationships with patients during invasive procedures, respond to customer needs, and help resolve exceptions.
Communicate professionally with patients, physicians, nurses, hospital departments, and outreach customers; educate patients and laboratory clients about proper testing protocols.
Select appropriate specimen types, handle and prepare specimens properly, maintain specimen integrity, and distribute specimens promptly to support turnaround time and patient care.
Communicate with reference laboratories and prepare esoteric specimens for shipment.
Follow patient registration procedures when required and comply with strict specimen-identification policies.
Apply infection-prevention and control practices, follow hand-hygiene policies, and use required personal protective equipment.
Interpret physician orders accurately and collect high-quality specimens.
Use the LIS, HIS, and reference-laboratory computers to schedule workloads and inpatient rounds, enter and interpret test orders, retrieve billing information, assist with registration, and communicate results confidentially.
Adhere to laboratory policies and procedures; maintain confidentiality of medical information; and comply with Federal CLIA, CAP, and OSHA requirements.
Demonstrate competency in caring for patients from birth through age 100 and older.
Demonstrate competency in Microsoft Windows and participate in further learning opportunities offered by MyMichigan Health.