Phlebotomist, UofL Hospital, Lab, Nights

UofL Health•Louisville, KY

22h•Onsite

About The Position

The Phlebotomist works at UofL Hospital and is responsible for collecting and processing blood and other specimens, completing related clerical and computer documentation, and supporting laboratory and hospital infection-control and safety policies. The role requires sound judgment, attention to detail, technical and critical-thinking skills, and courteous, professional interactions with patients, visitors, medical staff, and coworkers. The phlebotomist protects patient confidentiality and may provide laboratory services to adults, geriatric, adolescent, newborn, and neonatal patients, and occasionally pediatric patients. The position also supports efficient laboratory operations through timely specimen transport and processing, monitoring specimen integrity, meeting established turnaround times, and ensuring documentation of medical necessity. Other work includes identifying safety concerns, suggesting procedural improvements, training staff, helping prepare training guides and standard work documents, and complying with organizational policies, HIPAA requirements, and applicable safety standards. UofL Health describes itself as a regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, and over 12,000 team members. Its mission is to deliver patient-centered care. Employees are expected to demonstrate honesty, integrity, compassion, professionalism, teamwork, continuous improvement, and responsible use of resources.

Requirements

High school diploma or equivalent.
CPR certification.
Excellent customer service skills.
Strong organizational, computer, and communication skills.
Extreme attention to detail and a strong ability to prioritize work duties.
Ability to communicate effectively verbally and in writing.
Ability to think critically through complex patient situations and process improvements.
Ability to assist others in developing clinical reasoning skills.
Commitment to confidentiality, safety standards, teamwork, professionalism, and organizational policies.

Nice To Haves

Completion of a certified phlebotomy program.
Completion of a phlebotomy externship through a certified phlebotomy program or one year of phlebotomy experience.
Phlebotomy certification.
Experience with Cerner HER.

Responsibilities

Perform phlebotomy procedures accurately and within established turnaround times.
Recognize abnormal or unexpected situations and investigate them before delivering specimens to the testing area.
Transport specimens to the laboratory in a timely manner.
Answer phone calls and provide information courteously and professionally.
Monitor specimen integrity and process specimens properly and promptly.
Ensure documentation for medical necessity.
Follow laboratory, hospital, and regulatory safety standards.
Contribute to efficient laboratory operations.
Participate in continuing education programs.
Perform AIDET.
Identify and report safety hazards or concerns.
Suggest improvements to policies and procedures.
Teach and train other staff and potential employees.
Develop and assist in writing training guides and standard work documents.
Maintain compliance with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
Maintain confidentiality and protect sensitive data.
Collaborate with and support team members, and interact effectively with patients, physicians, residents, visitors, staff, and the broader health care community.
Perform other duties as assigned by laboratory leadership.