The Patient Services Representative I (PSR I) represents the company to patients visiting for routine health services or important health decisions. The role draws quality blood samples and prepares specimens for laboratory testing in accordance with established practices and procedures. It involves direct patient contact, explaining procedures, and collecting blood skillfully, safely, and accurately while building patient trust and confidence. The PSR I demonstrates leadership behaviors, process excellence, and sensitivity to confidentiality and the accuracy of patient information.
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Career Level
Entry Level
Education Level
High school or GED