Phlebotomist

Advocate Health•Burlington, VT

8d•$20 - $30

About The Position

The Phlebotomist verifies patient identification and collects blood and other specimens from newborn, pediatric, and adult patients according to established protocols. The role includes assessing patient reactions, ensuring specimens are properly identified and suitable for testing, resolving collection or requisition issues, and obtaining medical assistance when necessary. The position also performs limited testing under CLIA guidelines, processes and transports specimens, runs quality control and proficiency testing, enters laboratory results, and communicates stat, critical, and other abnormal results as required by policy. Additional duties include answering and screening calls, maintaining supplies and equipment, supporting billing and other business functions, documenting quality information, reviewing reports, and instructing employees and students in phlebotomy, data entry, and specimen processing. The employee must provide age-appropriate care and demonstrate knowledge of patient growth and development across the lifespan. This is a full-time role scheduled for 40 hours per week. The regular second-shift schedule is 11:30 a.m. to 8:00 p.m., with every third weekend from 1:00 p.m. to 9:30 p.m. and a holiday rotation. The listed pay range is $19.80–$29.70.

Requirements

High school graduate.
No experience required.
Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
Basic computer skills, including experience using software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills and good listening skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Demonstrated customer service skills when interacting with physicians, patients, visitors, and other healthcare employees.
Ability to operate all equipment necessary to perform the job.
Frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
Ability to sit, stand, walk, and bend for the majority of the workday.
Ability to handle stressful situations calmly and professionally.
Wear appropriate lab coat, gloves, gowns, and eye and face protection as needed.

Responsibilities

Verify positive patient identification and assess patient reactions to specimen procurement.
Perform venipuncture and collect specimens from newborn, pediatric, and adult patients according to established protocols.
Obtain medical assistance when necessary.
Collect specimens according to priority and scheduled draw times, and ensure collection functions are completed according to protocol.
Ensure specimens are properly labeled and suitable for testing; resolve identification or requisition problems and clarify requests.
Perform limited testing under CLIA guidelines and established policies and procedures.
Answer and screen telephone calls, assist with inventory, maintain supplies and equipment, and support billing and other business functions.
Accept, receive, sort, package, and track specimens from internal and external customers.
Process specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
Respond to additional specimen procurement requests through a pager or other means.
Order and verify test requests and document quality assurance or improvement information according to protocol.
Run quality control checks and notify providers of stat, critical, and other abnormal results as required.
Enter laboratory results into the computer system.
Perform internal and external proficiency testing in the same manner as patient samples.
Review pending and management reports and generate and distribute reports.
Instruct employees and students in phlebotomy, data entry, and specimen processing.
Provide care appropriate to patients' age-specific needs in accordance with departmental policies and procedures.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible healthcare and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on the teammate's role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.