Phlebotomist- Join our blood drive team (We Train) FT

Versiti•Grand Rapids, MI

11d

About The Position

Versiti is hiring a full-time Phlebotomist to perform blood collection at mobile drives. Under direct supervision by department leadership, the role performs whole blood and apheresis collections, donor screening, and related activities while providing donors with a respectful, compassionate, and professional experience. The Phlebotomist helps maintain product integrity, donor safety, accurate records, and a collaborative team culture. The position includes eight weeks of paid training. Work is driven by the blood drive schedule, with five days on and two days off; the listed schedule is Sunday through Thursday. Candidates must be available between 4:00 a.m. and 10:00 p.m., including weekends and holidays. Schedules are posted two to three weeks in advance, and the role is listed as 32–40 hours per week. A valid in-state driver's license and cargo certification are required. With a valid license, the employee may operate a mobile drive vehicle and transport staff, supplies, and equipment in accordance with DOT guidelines. Compensation details are shared during phone screening based on location and qualifications. The posting mentions shift differentials for evening and weekend work, skill-based percentage increases after training, and an additional increase for Spanish bilingual skills after passing a certification exam. Full-time regular employees are eligible for medical, dental, and vision plans, PTO and holidays, short- and long-term disability, life insurance, a 7% dollar-for-dollar 401(k) match, voluntary programs, and discount programs.

Requirements

High school diploma or GED required.
Less than one year of job-related experience required.
Valid in-state driver's license required.
Cargo certification required.
Ability to read and interpret standard operating procedures, safety rules, equipment instructions, and department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written and oral instructions and organize work productively.
Ability to provide consistently positive, empathetic, donor-centered service.
Ability to communicate respectfully and collaborate to uphold a positive team culture.
Flexibility to work independently and with a team, and to adapt to changing organizational and donor needs.
Strong communication skills, including the ability to respectfully give and receive feedback.
Ability to work evening, weekend, and holiday hours.
Ability to learn and use computer applications required for the work.

Nice To Haves

One to three years of relevant people-facing experience preferred.
Spanish bilingual skills; an additional increase is available after passing a certification exam.

Responsibilities

Provide donors with a positive, service-focused experience and respond promptly and completely to inquiries, requests, and complaints, escalating concerns to a leader when appropriate.
Prepare collection sites and set up equipment, including technology systems and quality-control materials.
Operate mobile drive vehicles when authorized; follow DOT guidelines and safely transport staff, supplies, and equipment, arriving at sites on time.
Load and unload supplies and set up the mobile site.
Perform donor screening, collect donor histories, conduct mini-physicals, assess eligibility, and perform venipunctures and blood draws while ensuring donor safety.
Rebook donors for future appointments and recruit and convert donors for automation when applicable.
Conduct automation using Alyx and/or Trima when applicable, recognizing and responding to automation reactions.
Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
Maintain product integrity, ensure proper donor identification, perform routine equipment maintenance, and complete department records.
Prepare and pack units for transport when applicable.
Contribute to a respectful, collaborative team culture through effective communication, teamwork, and support for coworkers.
Complete additional background checks when required by a sponsor for mobile-drive assistance.
Follow applicable regulatory and compliance requirements and standard operating policies and procedures.
Perform other duties reasonably within the scope of the job classification.