Phlebotomist

Mercyhealth Wisconsin and Illinois•Janesville, WI

About The Position

The Phlebotomist greets patients and collects blood specimens through phlebotomy. The role identifies, labels, accessions, processes, and delivers specimens to the appropriate laboratory section, performs blood glucose monitoring, and documents laboratory testing in accordance with regulatory requirements. The position also responds to questions from physicians and nurses about laboratory testing and may perform laboratory and radiology clerk duties, including answering the telephone, releasing lab and X-ray orders from EPIC, and entering orders from non-Mercy physicians into the LIS. The employee may participate in teaching and training, maintains a clean and organized work area, and ensures adequate supply inventory. The role requires some independent judgment, with alternatives limited by standard practices or procedures. Employees are expected to demonstrate quality, service, partnering, and cost-conscious behavior in keeping with Mercyhealth’s Culture of Excellence. The physical demands include frequent standing and other movement, as well as occasional lifting or moving of up to 50 pounds; these are considered essential job functions with or without reasonable accommodations.

Requirements

High school diploma or GED.
Phlebotomy certification (PBT), or eligibility to obtain certification through an accredited organization within 6 months of hire.
Approved CPR or BLS certification within 90 days.
Ability to work independently and under pressure.
Good communication, interpretive, oral, and written skills.
Good analytical and mathematical skills.
Attention to detail.
Ability to meet the described physical demands, including occasionally lifting and/or moving up to 50 pounds, with or without reasonable accommodations.

Nice To Haves

Prior phlebotomy experience is desired.

Responsibilities

Greet patients and perform phlebotomy to collect blood specimens.
Identify and accurately label specimens.
Accession and process specimens, then deliver them to the appropriate laboratory section.
Perform blood glucose monitoring.
Document all aspects of laboratory testing appropriately to meet regulatory requirements.
Respond to physicians’ and nurses’ questions regarding laboratory testing.
Perform laboratory and radiology clerk duties, including answering the telephone, releasing lab and X-ray orders from EPIC, and entering orders from non-Mercy physicians into the LIS.
Participate in teaching and training when asked.
Keep the work area clean and organized.
Maintain an adequate inventory of supplies.
Follow policies and procedures, adapt to changes, demonstrate accuracy and attention to detail, seek quality improvements, apply feedback, and manage time and priorities.
Respond promptly to service requests, meet commitments, maintain confidentiality and security, communicate effectively, and show respect and sensitivity to cultural differences.
Support Mercyhealth’s mission and teamwork, participate and engage in daily work, exchange feedback, and contribute suggestions for improvement and positive change.
Conserve organizational resources, work within the approved budget, and contribute to cost-saving measures, profits, and revenue.