Phlebotomist (Castro)

One Medical•San Francisco, CA
•$26 - $28•Onsite

About The Position

The Phlebotomist, described in the posting as a One Medical Lab Services Specialist, provides venipuncture and other clinical support services as part of a primary care team. The role focuses on high-quality specimen collection and processing while creating a personalized, calming experience for patients ranging from pediatrics to geriatrics. The specialist reports to the Operations Manager and collaborates with providers, administrative assistants, and the broader district team. The position also supports care beyond the lab room by responding to patient messages, following up on lab cases, and assisting providers and the virtual medical team with clerical work. The specialist uses One Medical’s technology and workflows, including its electronic medical record system, to complete daily tasks and communicate with teammates. This is a full-time, in-person role at the Castro office in San Francisco, scheduled for 40 hours per week in eight-hour shifts, Monday through Friday between 8:00 AM and 6:00 PM. The posted pay range is $26.25 to $28.25 per hour, with total compensation potentially varying based on candidate-specific factors and potentially including benefits.

Requirements

  • Active phlebotomy certification qualifying the candidate to practice in California.
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside a training or externship environment.
  • Strong written and verbal communication skills.
  • High school diploma or equivalent.
  • Computer proficiency, including typing, navigating the internet, and using multiple software systems simultaneously.
  • Experience working on collaborative, diverse, multidisciplinary teams.
  • Ability to display confidence and instill trust during specimen collection while delivering individualized, human-centered, customer-focused care.
  • Demonstrated ability to persist through change, take action on challenges, and learn quickly and effectively in new situations or tasks.

Nice To Haves

  • Experience working with remote teams.
  • Experience with extended-scope care, including non-blood specimen collection and processing, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.

Responsibilities

  • Provide venipuncture services for patients from pediatrics through geriatrics.
  • Perform or assist with extended-scope duties, including non-blood specimen collection, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.
  • Label, handle, and process specimens appropriately; maintain inventory and sterilize tools.
  • Answer patient messages and follow up on laboratory cases.
  • Assist providers and the virtual medical team with clerical duties, including biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
  • Use Slack, G-suite, Zoom, and the 1Life electronic medical record system to communicate with team members and complete daily work.
  • Provide individualized, human-centered care and a calming patient experience while meeting high standards of specimen collection and in-office care.

Benefits

  • Paid sabbatical for every five years of service.
  • Free One Medical memberships for the employee, friends, and family.
  • Employee Assistance Program with confidential support for stress, anxiety, financial planning, and legal issues.
  • Medical, dental, and vision plans.
  • Pre-tax commuter benefits.
  • Option to cash out up to 40 accrued PTO hours per year.
  • 401(k) match.
  • Credit toward emergency childcare.
  • Company-paid maternity and paternity leave.
  • Paid basic life insurance.
  • Short-term and long-term disability insurance paid by One Medical.
  • Eligible regular team members working 24 or more hours per week and their dependents may receive benefits starting on the team member’s hire date.
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